LIFELINE / LINK-UP | LIFELINE SUPPORT

Offers to help subsidize the monthly cost of basic local landline phone service. Link-Up helps pay for installing a landline phone in the homes of low-income individuals or families in Illinois.

Date of Last Formal Update

08/28/2025

Data provided by

211 Nebraska

Physical Address

312 South 4th Street, Suite 200, Springfield, IL 62701

Hours

Mon 12 am - 11:59 pm; Tue 12 am - 11:59 pm; Wed 12 am - 11:59 pm; Thu 12 am - 11:59 pm; Fri 12 am - 11:59 pm; Sat 12 am - 11:59 pm; Sun 12 am - 11:59 pm;

Application process

Call to enroll in Lifeline or Link-Up, call the local telephone company, for Lifeline benefits only, call a participating cell phone company listed on the website

Fee

Call for more information.

Required documents

Contact for details

Eligibility

Must meet income guidelines or are enrolled in any of the following, Medicaid, supplemental Nutrition Assistance Program (SNAP), supplemental Security Income (SSI), Federal Public Housing Assistance or Veterans Pension and Survivors Benefit Programs

Service area

Illinois

Agency info

LIFELINE SUPPORT

Offers to help subsidize the monthly cost of basic local landline phone service. Link-Up helps pay for installing a landline phone in the homes of low-income individuals or families in Illinois.