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Tax Preparation Assistance | Ladder Up

Report

Resource Name:Tax Preparation Assistance | Ladder Up

address

350 North Orleans Street, Suite C2-100, Chicago, IL 60654

Eligibility

Meet income guidelines; Must be an Illinois resident for at least one year; Must have worked in Illinois, Wisconsin or Indiana; Have all required documents present; Married taxpayers filing jointly must both be present onsite.

Required documents

Photo ID Original Social Security cards or ITIN cards/letters of all individuals to appear on return Birth dates for all individuals to appear on the return Bank account information, if applicable Income statements for tax year, W-2 forms or 1099 forms Expenses information for tax year

Hours

Monday to Friday, 9:00 am - 5:00 pm
312-588-6900

Voice

·

Intake

312-409-1555

Voice

·

Tax Assistance Toll-free Hotline

312-466-0771

Voice

·

Main

Languages

English, Spanish

Application process

(1) Call 312-588-6900 to schedule an appointment, or visit website and walk in during listed time (2) Pick up Intake Packet at your local site and fill out before appointment if possible. (3) During appointment, volunteer staff will help answer questions and scan tax documents.

Fees

No fees

Service area

All ZIP Codes, IL
Offers free income tax return preparation assistance for low-income families and individuals. Also assists income-eligible individuals with college financial aid application workshops, and financial literacy workshops.

Date of Last Formal Update

11/24/2025

Data provided by

211 DuPage County

Providing organization

Ladder Up
Offers free income tax return preparation assistance for low-income families and individuals. Also assists income-eligible individuals with college financial aid application workshops, and financial literacy workshops.