Consumer Complaints | Consumer Financial Protection Bureau

Accepts complaint submissions online from consumers about financial products and services, including checking and savings bank accounts, credit cards, debt collection, mortgages, student loans, and others.

Date of Last Formal Update

10/17/2024

Data provided by

211 DuPage County

Physical Address

1700 G Street NW, Washington, DC 20552

Hours

Monday to Friday, 7:00 am - 7:00 pm

Application process

(1) Call office during listed hours to submit a complaint over the phone, or (2) Visit website to fill out and submit a complaint online through the website.

Fee

No Fees

Required documents

Varies

Eligibility

None

Languages

English, Spanish

Agency info

Consumer Financial Protection Bureau

Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.