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BETTER BUSINESS BUREAU | BETTER BUSINESS BUREAU OF CHICAGO AND NORTHERN ILLINOIS

121 West Wacker Drive, Suite 2000, Chicago, IL 60601

Open to anyone
Varies by service
Mon 9 am - 5 pm Tue 9 am - 5 pm Wed 9 am - 5 pm Thu 9 am - 5 pm Fri 9 am - 5 pm

English, Spanish

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Lake County, Illinois
Stephenson County, Illinois
Dupage County, Illinois
Ogle County, Illinois
Kankakee County, Illinois
Lee County, Illinois
Winnebago County, Illinois
Kane County, Illinois
Carroll County, Illinois
Cook County, Illinois
Lasalle County, Illinois
Kendall County, Illinois
Grundy County, Illinois
Jo Daviess County, Illinois
Mchenry County, Illinois
Whiteside County, Illinois
Dekalb County, Illinois
Boone County, Illinois
Will County, Illinois

Description

Provides services and programs to assist consumers and businesses. The focus of a Bureau's activities is on marketplace concerns, such as honest advertising and selling practices. Most BBB services are provided without charge to the public, including:

- Provides information about a company, particularly whether or not there are unanswered or unsettled complaints, or other problems.

- Provides information about charities and other organizations that are seeking donations.

- Helps resolve a buyer/seller complaint against a company, including mediation and arbitration services in many instances.

- Disseminates accurate consumer information so wise buying decisions can be made.

Date of Last Formal Update

10/26/2025

Data provided by

211 Nebraska

Providing organization

BETTER BUSINESS BUREAU OF CHICAGO AND NORTHERN ILLINOIS

Provides services and programs to assist consumers and businesses.

The information provided in the 211 Illinois Statewide Directory is based on self-reported data from listed organizations to approved 211 Service Providers across Illinois. The information provided was current at the time it was provided to 211 Illinois. 211 Illinois makes no endorsements, representations, or warranties of any kind regarding the information contained in the 211 Illinois Statewide Directory, the qualifications of any provider listed therein, or the services received from any provider listed. Use of the 211 Illinois Statewide Directory is at your own risk. 211 Illinois is not responsible for any loss or damage resulting from your use of the information contained in the 211 Illinois Statewide Directory, nor for the actions of any listed provider. If you have questions regarding the information contained in the 211 Illinois Statewide Directory or if you believe it to be outdated or inaccurate, please contact 211 Illinois at [email protected].