Insurance Complaints | Illinois Department of Insurance
Provides assistance to individuals who are seeking to file a complaint against insurance companies. Complaints can be filed over the phone, online, by e-mail or by mail.
Services
Date of Last Formal Update
08/14/2024
Data provided by
211 DuPage County
Physical Address
122 South Michigan Avenue, Chicago, IL 60603
Hours
Monday to Friday, 8:30 am - 5:00 pm
Voice
Website
Application process
(1) Call office during listed hours to file a complaint over the phone. (2) Visit website at mc.insurance.illinois.gov to submit a complaint. (3) Submit a complaint via e-mail at [email protected]. (4) Submit your complaint form by mail. (5) Registration required for those submitting complaint electronically.
Fee
No Fees
Eligibility
Resident of Illinois
Languages
English, Spanish
Service area
IL
Agency info
Illinois Department of Insurance
Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.