Insurance Complaints | Illinois Department of Insurance
Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.
Services
Date of Last Formal Update
08/28/2025
Data provided by
211 DuPage County
Physical Address
115 South LaSalle Street, 13th floor, Chicago, IL 60603
Hours
Monday to Friday, 8:30 am - 5:00 pm
Website
https://idoi.illinois.gov/
Application process
(1) Call the toll-free number during listed hours to file a complaint over the phone, OR (2) Visit website to submit a complaint, OR (3) Submit a complaint via e-mail to [email protected], OR (4) Submit your complaint form by mail.
Fee
No Fees
Required documents
Proof of residence; Additional documents may be required.
Eligibility
Resident of Illinois
Languages
English, Spanish
Service area
IL
Agency info
Illinois Department of Insurance
Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.