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Insurance Complaints | Illinois Department of Insurance

115 South LaSalle Street, 13th floor, Chicago, IL 60603

Resident of Illinois
Proof of residence Additional documents may be required.
Monday to Friday, 8:30 am - 5:00 pm

English, Spanish

(1) Call the toll-free number during listed hours to file a complaint over the phone, OR (2) Visit website to submit a complaint, OR (3) Submit a complaint via e-mail to [email protected], OR (4) Submit your complaint form by mail.

No Fees

IL

Description

Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.

Date of Last Formal Update

08/28/2025

Data provided by

211 DuPage County

Providing organization

Illinois Department of Insurance

Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.

The information provided in the 211 Illinois Statewide Directory is based on self-reported data from listed organizations to approved 211 Service Providers across Illinois. The information provided was current at the time it was provided to 211 Illinois. 211 Illinois makes no endorsements, representations, or warranties of any kind regarding the information contained in the 211 Illinois Statewide Directory, the qualifications of any provider listed therein, or the services received from any provider listed. Use of the 211 Illinois Statewide Directory is at your own risk. 211 Illinois is not responsible for any loss or damage resulting from your use of the information contained in the 211 Illinois Statewide Directory, nor for the actions of any listed provider. If you have questions regarding the information contained in the 211 Illinois Statewide Directory or if you believe it to be outdated or inaccurate, please contact 211 Illinois at [email protected].