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Insurance Complaints | Illinois Department of Insurance

115 South LaSalle Street, 13th floor, Chicago, IL 60603

Eligibility

Resident of Illinois

Required documents

Proof of residence Additional documents may be required.

Hours

Monday to Friday, 8:30 am - 5:00 pm

Languages

English, Spanish

Application process

(1) Call the toll-free number during listed hours to file a complaint over the phone, OR (2) Visit website to submit a complaint, OR (3) Submit a complaint via e-mail to [email protected], OR (4) Submit your complaint form by mail.

Fees

No Fees

Service area

IL

Description

Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.

Date of Last Formal Update

08/28/2025

Data provided by

211 DuPage County

Providing organization

Illinois Department of Insurance

Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.