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INSURANCE CONSUMER PROTECTION | ILLINOIS DEPARTMENT OF INSURANCE

320 West Washington Street, Springfield, IL 62767

No restrictions
Varies depending on services
Mon 8:30 am - 5 pm Tue 8:30 am - 5 pm Wed 8:30 am - 5 pm Thu 8:30 am - 5 pm Fri 8:30 am - 5 pm

English

A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail

No fees

Illinois

Description

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Date of Last Formal Update

06/16/2025

Data provided by

211 Nebraska

Providing organization

ILLINOIS DEPARTMENT OF INSURANCE

Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.

The information provided in the 211 Illinois Statewide Directory is based on self-reported data from listed organizations to approved 211 Service Providers across Illinois. The information provided was current at the time it was provided to 211 Illinois. 211 Illinois makes no endorsements, representations, or warranties of any kind regarding the information contained in the 211 Illinois Statewide Directory, the qualifications of any provider listed therein, or the services received from any provider listed. Use of the 211 Illinois Statewide Directory is at your own risk. 211 Illinois is not responsible for any loss or damage resulting from your use of the information contained in the 211 Illinois Statewide Directory, nor for the actions of any listed provider. If you have questions regarding the information contained in the 211 Illinois Statewide Directory or if you believe it to be outdated or inaccurate, please contact 211 Illinois at [email protected].