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Utility Bill Payment Plans | NORTHSHORE GAS - Short Term Payment Arrangement Plan Program

Eligibility

Must be a residential or small business customer with an active account. Must not currently be on a payment plan to pay off a past-due balance.

Hours

Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM

866-556-6004
Voice·

Customer Service Center

866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

Languages

Spanish

Application process

Call or visit website to apply Documents required: - No information has been provided by the Agency. Please call for details.

Fees

No fee.

Service area

Lake Zurich (Long Grove), IL Vernon Hills, IL Wadsworth (Beach Park), IL Fort Sheridan (Highland Park), IL Lake Villa (Lindenhurst), IL Lake Zurich (Hawthorn Woods), IL Buffalo Grove, IL Great Lakes (North Chicago), IL Lake Bluff (Knollwood), IL Libertyville (Mettawa), IL Gurnee, IL Mundelein (Long Grove), IL Waukegan (Beach Park), IL Antioch, IL Zion (Beach Park), IL Lake Bluff (Green Oaks), IL Lake Villa (Venetian Village), IL Deerfield (Riverwoods), IL Lake Forest (Green Oaks), IL Round Lake (Round Lake Beach), IL North Chicago, IL Deerfield (Bannockburn), IL Grayslake (Wildwood), IL Antioch (Old Mill Creek), IL Russell, IL Fort Sheridan, IL Libertyville (Green Oaks), IL Lincolnshire, IL Wheeling, IL Grayslake (Gages Lake), IL Lincolnshire (Prairie View), IL Vernon Hills (Indian Creek), IL Lincolnshire (Half Day), IL Waukegan (Park City), IL Highwood, IL Lake Forest (Mettawa), IL

Assists eligible customers to catch up on their bill by allowing them to pay a portion of their past-due balance while paying their current bill.

Date of Last Formal Update

07/18/2025

Data provided by

Lake County 211

Providing organization

NORTHSHORE GAS

Provides general and specialized gas services and resources

Utility Bill Payment Plans | NORTHSHORE GAS - Short Term Payment Arrangement Plan Program