Consumer Protection | Citizens Utility Board (CUB)
309 West Washington Street, Suite 800, Chicago, IL 60606
Eligibility
No restrictions
Required documents
Varies depending on service
Websitecitizensutilityboard.org
Email[email protected]
Application process
By phone or website only
Fees
No fees
Service area
IL
Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.
Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.
Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.
Date of Last Formal Update
06/16/2025
Data provided by
Nebraska 211 v2 Writer
Providing organization
Citizens Utility Board (CUB)
Fights for clean energy, consumer protections and lower utility bills.