Access Center | Infinity Health

Open 24 hours a day, 7 days a week, in Osceola, where anyone in a mental health crisis can go to get help. Services provided include the following:

Observation Services - Twenty-three-hour crisis observation and holding services for individuals who need short-term crisis intervention in a safe environment less restrictive than hospitalization. This level of service is appropriate for individuals who require protection or when an individual’s ability to cope in the community is severely compromised and it is expected the crisis can be resolved in 23 hours.

Stabilization Services - are short-term (less than five days) services designed for voluntary individuals who are in need of a safe, secure environment that is less intensive and restrictive than an inpatient hospital in which to resolve the crisis. The individual is involved collaboratively in all aspects of crisis stabilization services including, but not limited to, admission, treatment planning, intervention, and discharge. The involvement of family members and others is encouraged.