Free Transit Passes | Regional Transportation Authority

Resource Name:Free Transit Passes | Regional Transportation Authority

175 West Jackson Boulevard, Suite 1550, Chicago, IL 60604

Eligibility

Enrolled in the Illinois Department on Aging's Benefit Access Program; Persons aged 65 or older or with a disability; Meet income requirements.

Required documents

Government-issued Photo ID Previous year's tax return and/or income information color photo of yourself that is approximately 2 inches by 2 inches (Do not wear a hat, scarf, or sunglasses in the photo).

Hours

Monday to Friday, 8:30 am - 5:00 pm

312-663-4357

Voice

Mobility Services Helpline

312-913-3200

Voice

Administrative Office

312-913-3110

Voice

Ride Free and Reduced Fare

312-913-3120

Voice

Mobility Education Training

312-663-HELP

Voice

RTA Mobility Services Helpline

312-836-7000

Voice

Travel Information

312-913-3126

Voice

Mobility Education Presentations

888-782-1008

Voice

TRA Transit Benefit Fare Program

Website

https://www.rtachicago.org

Languages

English

Application process

(1) To apply in person, call the main number to find a location nearest you. (2) To apply by mail, download either the Senior or Persons with Disabilities application from the website and return the completed application to the address as listed on the application https://fares.rtachicago.org/. (3) If approved, a permit will be received by mail in about 3-4 weeks.

Fees

No Fees, Fees apply for replacement permits or for pictures to be take on site.

Service area

All ZIP Codes, IL

Administrative entity that oversees the programs that help plan trips using public transportation, accessible transit and reduced fare programs, as well as an online portal to apply for reduced fare and ride free permits.

Date of Last Formal Update

10/20/2025

Data provided by

211 DuPage County

What's Here

Free Transit Passes

Providing organization

Regional Transportation Authority