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Credit Counseling | ComEd - Assistance Programs

Eligibility

Current ComEd customer

Required documents

Photo ID, Proof of financial hardship for the past 30 days.

Hours

Main customer service: Monday to Friday, 7:00 am - 7:00 pm Financial Assistance Programs representatives: Monday to Friday, 7:30 am - 5:00 pm
773-275-0900
Voice·

Working Credit

800-955-8237
Voice·

Customer Service - Spanish

888-806-CARE
Voice·

Assistance Programs

888-806-2273
Voice·

Assistance Programs

800-334-7661
Voice·

Main

800-EDI-SON1
Voice·

Main

855-433-2700
Voice·

Energy Efficiency Program Inquiries

800-526-0844
Voice·

TTY

Languages

English, Spanish

Application process

(1) Sign up online at https://info.workingcredit.org/join/comed (2) Call or email [email protected]

Fees

None

Service area

All ZIP Codes, IL
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.

Date of Last Formal Update

12/16/2025

Data provided by

211 DuPage County

Providing organization

ComEd Assistance Programs
Provides assistance for eligible utility customers with payment programs and credit management support, as well as home energy audits for utility savings.