Skip to content
211 Illinois home page

Utility Service Complaints | Citizens Utility Board

Report

Resource Name:Utility Service Complaints | Citizens Utility Board

address

309 West Washington Street, Suite 800, Chicago, IL 60606

Eligibility

None

Required documents

None

Hours

Monday to Thursday, 9:00 am - 4:00 pm
312-263-4282

Voice

·

Office

800-669-5556

Voice

·

Consumer Hotline

Languages

English, Spanish

Application process

(1) Call the Consumer Hotline or fill out complaint form on website. (2) Identifying information including name, address, and account details will be requested.

Fees

No Fees

Service area

All ZIP Codes, IL
Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.

Date of Last Formal Update

08/22/2025

Data provided by

211 DuPage County

Providing organization

Citizens Utility Board
Provides advocacy and public information about Illinois utility companies and consumer's rights. Consumer hotline is available to answer questions and address complaints.