To be eligible for these services individuals must meet certain household size and 30-day gross income requirements, please refer to guidelines below or call agency for assistance determining eligibility.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:. Households with an older adult, age 60 and over;. Households with a person living with a disability;. Families with children aged 5 and under;. Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.Please note that residents of Chicago Housing Authority (CHA) units and subsidized rent units, as well as residents whose heating bill is included in their rent by their landlord may also apply for LIHEAP, so long as they meet the other eligibility requirements.2025-26 Eligibility GuidelinesFamily Size 30-Day Gross Income1 $3,3322 $4,357 3 $5,382 4 $6,407 5 $7,432 6 $8,457 7 $8,649 8 $8,842

Mon Varies Tue Varies Wed Varies Thu Varies Fri Varies Sat Varies Hours vary by location. The main office location can be reached at (773) 378-3464 and is available for walk-ins Monday through Friday from 8:00am to 3:30pm. The main office location is also available via remote appointment Monday through Friday from 3:00pm to 7:00pm and Saturdays from 9:00am to 3:00pm. The Outreach Location office location can be reached at (773) 437-3203 and is available Monday through Thursday from 9:00am to 2:00pm.