Deposit and Late Payment Charge Waiver Program - ComEd
Residential ComEd customers identified as meeting the "low-income residential customer or applicant" requirements under CEJA will have deposits and late payment charges waived.
Services
Date of Last Formal Update
03/04/2024
Data provided by
211 Metro Chicago
Physical Address
Hours
Mon 7:00am - 7:00pm; Tue 7:00am - 7:00pm; Wed 7:00am - 7:00pm; Thu 7:00am - 7:00pm; Fri 7:00am - 7:00pm; If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week: 1-800-EDISON-1 (1-800-334-7661).
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Fax
(443) 213-3553
Voice
(800) 572-5789
Application process
Please complete a Deposit and Late Payment Charge Waiver Program form and provide documentation regarding your household and household income. The completed form and supporting documentation can also be accepted through mail & fax. Do not send original documents or original IDs.
Fee
Free
Eligibility
ComEd residential customers currently receiving LIHEAP (Low Income Home Energy Assistance Program) or PIPP (Percent of Income Payment Plan program) benefits under the Energy Assistance Act have been automatically approved and do not need to submit a request. For other residential customers and service applicants, to qualify, your household income must be at 80% or less of Area Median Income (AMI) for your county of residence, or you must be eligible for or currently enrolled in a federal Lifeline program. See the ComEd website for a list of residential zip codes of automatically approved applicants.
Service area
IL
Agency info
ComEd
Commonwealth Edison Company (ComEd) provides electric service to more than ??4? million customers across northern Illinois, or 70 percent of the state's population. They offer programs and services to help those in need, including energy assistance and help for customers with special needs.