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Medicaid Transportation | Illinois Department of Healthcare and Family Services
201 South Grand Avenue East, Springfield, IL 62763
Eligibility
Open to Illinois Medicaid recipients (only eligible for assistance through their own provider)
Required documents
Varies by service
Hours
Mon-Fri 8:30 am-4:30 pm
(866) 460-0913
Voice·
Alternate Number
(800) 226-0768
Voice·
Main Phone
Application process
Each program has its own contact to schedule rides; Rides typically require 72 hours advance notice; Visit website for specific contact information for each provider
Fees
None
Service area
IL
Each Illinois Medicaid Provider provides transportation to doctor's appointments. Some providers may also provide trips to places like pharmacies, WIC clinics, nursing homes, or other health-related programs. Some providers may provide transportation assistance in the form of bus passes, and some may provide mileage reimbursement for trips to doctor's appointments.
Date of Last Formal Update
04/02/2025
Data provided by
United Way of the Midlands
What's Here
Providing organization
Illinois Department of Healthcare and Family Services
Helps Illinoisans access high quality health care and fulfill child support obligations to advance their physical, mental, and financial well-being.