UTILITY ASSISTANCE | WEST CENTRAL COMMUNITY ACTION

Utility assistance for low income households, including the LIHEAP program during winter months.

LIHEAP aids qualifying low-income Iowa households (homeowners and renters) in the payment of a portion of their residential heating costs for the winter heating season, to encourage regular utility payments and promote energy awareness, and to encourage reduction of energy usage through energy efficiency and client education.

Date of Last Formal Update

04/15/2025

Data provided by

211 Nebraska

Physical Address

301 Maple Street, Shenandoah, IA 51601

Hours

Mon 8 am - 4:30 pm; Tue 8 am - 4:30 pm; Wed 8 am - 4:30 pm; Thu 8 am - 4:30 pm; Fri 8 am - 12 pm;

Fax

(712) 246-1671

Application process

Call or visit for services; LIHEAP applications are taken by appointment only

Fee

None

Required documents

Varies by service

Eligibility

Open to those who meet 200% poverty guidelines for LIHEAP; Call for information on other programs

Languages

English

Service area

Monona County, Iowa Page County, Iowa Shelby County, Iowa Pottawattamie County, Iowa Mills County, Iowa Crawford County, Iowa Fremont County, Iowa Harrison County, Iowa Montgomery County, Iowa Cass County, Iowa

Agency info

WEST CENTRAL COMMUNITY ACTION

Community action agency.