EMPLOYEE ASSISTANCE PROGRAM | EMPLOYEE AND FAMILY RESOURCES (EFR)

Provides assessments, referrals and brief counseling.

Date of Last Formal Update

02/27/2025

Data provided by

211 Iowa UWCI

Physical Address

505 5th Avenue, Suite 600, Des Moines, IA 50309

Hours

Mon 8 am - 5 pm; Tue 8 am - 5 pm; Wed 8 am - 5 pm; Thu 8 am - 5 pm; Fri 8 am - 4:30 pm;

Voice

(515) 471-2367

Main | Mental health counseling

Voice

(515) 243-4200

Main | Substance abuse evaluation

Voice

(800) 327-4692

Toll-Free | EAP/SAP

Fax

(515) 244-5201

Application process

Call for information

Fee

Fee for service with employers

Required documents

Call for details

Eligibility

Open to those contracted through EFR

Languages

American Sign Language, English, Spanish, Thai

Service area

Polk County, Iowa

Agency info

EMPLOYEE AND FAMILY RESOURCES (EFR)

Provides employee assistance and substance abuse services.