Crisis Intervention Hotlines/Helplines | 988 Suicide and Crisis Lifeline

Trained counselors are available by phone, text, or online chat to support those who are in crisis or know someone who is. Wide range of crises addressed, including concerns about relationships, money, and abuse. The service is free and confidential.

Date of Last Formal Update

05/30/2024

Data provided by

211 DuPage County

Voice

988

Hours

Monday to Friday, 8:00 am - 4:30 pm

Application process

(1) Dial the 988 Lifeline for support, OR (2) Chat with a crisis counselor online (3) Callers will have the option to choose between the Veterans Crisis Line or the Spanish Language Crisis Line, (4) If they do not choose an option, Illinois callers will be routed to an Illinois Lifeline Call Center, (5) For TTY users, dial 711 then 1-800-273-8255 or dial 711 then 988 (6) For LGBTQI+ trained counselor, dial 988 then press 3 or text PRIDE to 988.

Eligibility

None

Fee

No Fees

Languages

Spanish, English, American Sign Language (ASL); Interpretation available in over 150 languages on voice calls only

Agency info

988 Suicide and Crisis Lifeline

National 3-digit dialing code for individuals experiencing a crisis or any other kind of emotional distress, including those related to suicide, mental health and/or substance use.