Disaster Service Centers/Hotlines | DISASTER DISTRESS HELPLINE - Hotline

Serves as 24/7 hotline/textline for people experiencing emotional distress as a result of a disaster. Offers dedicated videophone option for American Sign Language users operated by trained crisis workers fluent in ASL. Also offers online peer support Facebook groups for disaster survivors.

Date of Last Formal Update

06/06/2025

Data provided by

Lake County 211

Physical Address

Online Resource, New York, NY 10005

Hours

Service Hours 24/7

Voice

800-985-5990

Hotline/Textline

Application process

Call or text for services, or click the "ASL Now" button on the website Documents Required: None

Fee

No fee

Eligibility

Open to all

Languages

American Sign Language Interpreter services available in 200+ languages

Service area

Lake County, IL

Agency info

DISASTER DISTRESS HELPLINE

The Disaster Distress Helpline (DDH) is the nation’s hotline dedicated to providing disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7. For residents in the U.S. and its territories who are experiencing emotional distress. Also, other mental health concerns related to natural or human-caused disasters. Call 1-800-985-5990 or text "TalkWithUs" to 66746.