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Utility Bill Application Assistance - Northwest Center - Main Office

Report

Resource Name:Utility Bill Application Assistance - Northwest Center - Main Office

address

5233 West Diversey Avenue, Chicago, IL 60639

Eligibility

To be eligible for these services individuals must meet certain household size and 30-day gross income requirements, please refer to guidelines below or call agency for assistance determining eligibility.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:. Households with an older adult, age 60 and over;. Households with a person living with a disability;. Families with children aged 5 and under;. Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.Please note that residents of Chicago Housing Authority (CHA) units and subsidized rent units, as well as residents whose heating bill is included in their rent by their landlord may also apply for LIHEAP, so long as they meet the other eligibility requirements.2025-26 Eligibility GuidelinesFamily Size 30-Day Gross Income1 $3,3322 $4,357 3 $5,382 4 $6,407 5 $7,432 6 $8,457 7 $8,649 8 $8,842

Hours

Tue 9:00am - 12:00pm Wed 9:00am - 3:00pm Thu 9:00am - 12:00pm Hours and service vary by location. The Mobile Avenue location takes remote appointments on Tuesdays and Thursdays from 9:00am to 12:00pm, and is available for walk-in service (no appointment needed) on Wednesdays from 9:00am to 3:00pm. The Diversey Avenue location takes remote appointments on Thursdays from 9:00am to 12:00pm and is available for walk-in service (no appointment needed) on Tuesdays from 9:00am to 12:00pm.

Languages

Spanish, Polish, English

Application process

Hours and service vary by location. The Mobile Avenue location takes remote appointments on Tuesdays and Thursdays from 9:00am to 12:00pm, and is available for walk-in service (no appointment needed) on Wednesdays from 9:00am to 3:00pm. The Diversey Avenue location takes remote appointments on Thursdays from 9:00am to 12:00pm and is available for walk-in service (no appointment needed) on Tuesdays from 9:00am to 12:00pm.

Fees

Free

Service area

Cook County, IL
Northwest Center provides assistance with applying to CEDA's various utility bill payment and energy services programs. This includes the Low Income Home Energy Assistance Program(LIHEAP), Peoples Gas Share the Warmth (Chicago residents only), City of Chicago Utility Billing Relief (UBR) (Chicago residents only), Home Weatherization, and Energy Saving Kits.On November 1, all income eligible households may apply. The LIHEAP DVP Program will be resuming October 1st to October 31st for the following households and populations:Households with an older adult, age 60 and over;Households with a person living with a disability;Families with children aged 5 and under;Households who are disconnected from one or more of their utilities or in jeopardy of being disconnected from one or both utilities.

Data provided by

211 Metro Chicago

Providing organization

Northwest Center
The Northwest Center (formerly the Northwest Side Housing Center) provides housing counseling and community organizing on Chicago's northwest side.