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Provides short-term emergency type assistance to individuals lacking the resources to meet their basic needs. It is not intended to provide on-going, long-term aid to any individual and/or family. Funds cannot be used for any utility or rent deposits. Funds cannot be used to reconnect utilities once disconnected.

Assists low-income homeowners and renters pay for a portion of their primary heating costs for the winter heating season. Assistance is based on household income, size, type of fuel and type of housing. The application period is from October 1-April 30 for elderly and disabled households and November 1-April 30th for the rest of the households.

LIHEAP also offers a crisis program that may be able to assist homeowners who are with no heat or limited heat. The furnace component for crisis runs October 1-April 30th.

Offers housing stability-related services.

- Provides support, assistance, and resources to individuals and families who qualify and are facing instability or experiencing homelessness. (Availability of funding is not guaranteed.)

- May be able to provide rent assistance to eligible households. Other community agencies are present to help with or refer for additional needs. (Availability of funding is not guaranteed; help may only be available one time per household.)

- Utility assistance is available to those who have received a shut-off notice. (Availability of funding is not guaranteed; help may only be available one time per household.)

- Serves as a Coordinated Entry Access Point for those who are homeless and in need of shelter.

- Provides benefit applications for SNAP, Medicaid, and LIHEAP.

Provides energy assistance for eligible low income families in which a benefit is paid directly to the utility companies on behalf of eligible households, or directly to renters if the utility costs are included in their rent.

Some applicants may qualify for the Percentage of Income Payment Plan (PIPP), where an eligible client pays a percentage of their income, receives a monthly benefit towards their utility bill, and receives a reduction in overdue payments for every on-time payment they make by the bill due date. Contact for more information.

If the homeowner's furnace is not working or is dangerous or emitting carbon monoxide into the household, LIHEAP may be able to provide a furnace repair or replacement. Contact for more information.

Case management, client needs assessment, goal setting/plan development, and assistance to stabilize housing for individuals and families. Services vary and may include assistance with rent, utilities, rental and/or utility deposits, depending upon verification of need and progress being made on goals. Eligibility and re-certification requirements may vary by program.

Limited funding is available and only offered during certain times of the year.

Funding for water/sewer assistance is limited.

When funding is available, it can provide assistance in the form of benefit payments made directly to water vendors on behalf of households for past-due charges, fees, and taxes for drinking and wastewater services.

Offers help with limited financial assistance (as funding allows) for basic needs such as rent, rent deposits, utilities, food, hygiene products, and more.

Clients must participate in ongoing case management.

Provides General Assistance for those who are ineligible for any other state or federal funding program.

Provides Emergency Assistance for rent to prevent eviction and disconnection of utilities.

Also provides:

- TRIAD Senior Program - Informational seminars for seniors focusing on reducing criminal victimization of older persons.

- Voter registration and early voting for Kane County residents.

- Household battery recycling.

- Notary Public services.

Matching fund program to help with utility bills for customers of Ameren only that is over income for Low Income Home Energy Assistance Program.