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1703 Orrington Avenue, Evanston, IL 60201
Evanston Public Library partners with Illinois Legal Aid Online (ILAO) as a Legal Self-Help Center. Now, patrons can make a free, online appointment with a legal self-help navigator. The trained ILAO Navigator will help residents:Search online for answers to legal questionsRefer to free and low-cost legal providersShow how to find and prepare court forms

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211 Metro Chicago
3 Westbrook Corporate Center, 3rd Floor, Westchester, IL 60154
Offers a means for residents to file complaints

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211 DuPage County
PO Box 2096, Springfield, IL 62705
Refers persons to private practicing attorneys in their area for the type of legal problem they have. Attorneys are not legal aid, low income, or pro bono. The free referral entitles the caller to a 30-minute consultation either on the phone or in the attorney's office for a fee of no more than $25, with no obligation. After the consultation, the attorney will charge the client regular fees - it is up to the client to discuss fees with the attorney.

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United Way of the Midlands
1740 Ridge Avenue, Suite 117, Evanston, IL 60201
Receives, investigates, and enforces fair housing laws when discrimination is reported. Also educates members of the public about their rights in housing and how to exercise them. Provides training to landlords, property managers, and realtors. Also advocates for creating more equitable and inclusive communities.

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Lake County 211
3101 North Green River Road, Suite 410, Evansville, IN 47715

Provides services related to business and charity evaluation, dispute resolution, and consumer education.

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United Way of the Midlands
2625 Beaver Avenue, Des Moines, IA 50310
Works to advance marketplace trust. Conducts thorough background checks on businesses before they are given the seal of Accreditation. Assists consumers with problems or concerns regarding products and services.  Business profiles on businesses and charitable organizations. General consumer education and resolution of customer complaints.

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United Way of the Midlands
209 North York Street, 2nd Floor, Elmhurst, IL 60126
Administration of various business/merchant/commercial permits and licenses, including food vending applications, liquor licenses, news rack permits, raffle permits, taxi licenses, transient/merchant/itinerant vendor permits, and others.

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211 DuPage County
121 West Wacker Drive, Suite 2000, Chicago, IL 60601

Provides services and programs to assist consumers and businesses. The focus of a Bureau's activities is on marketplace concerns, such as honest advertising and selling practices. Most BBB services are provided without charge to the public, including:

- Provides information about a company, particularly whether or not there are unanswered or unsettled complaints, or other problems.

- Provides information about charities and other organizations that are seeking donations.

- Helps resolve a buyer/seller complaint against a company, including mediation and arbitration services in many instances.

- Disseminates accurate consumer information so wise buying decisions can be made.

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United Way of the Midlands
115 South LaSalle Street, 13th Floor, Chicago, IL 60603
The Illinois Department of Insurance accepts consumer complaints relating to insurance via their online portal.

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211 Metro Chicago
300 Civic Center Plaza, Glendale Heights, IL 60139
Annual licensing for all business ventures in the Village of Glendale Heights. Licenses valid from January 1st through December 31st. New Business Packet is available on the department webpage.

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211 DuPage County
211 North Broadway, Suite 2060, Saint Louis, MO 63102
Promotes good consumer and business relationships, provides information on business and charity records, includes advertising review, dispute resolution and employee training. Also, provides consumer tips and consumer alert messages.

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United Way of Greater St Louis 211
Online Resource, Chicago, IL 60603
Offers free legal aid for Illinois residents charged with a cannabis offense. Helps with expungement and record sealing.

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Lake County 211
126 South County Farm Road, Wheaton, IL 60187-4597
Free, 30 minute consultation with an attorney. Attorneys charge their regular rates if retained.

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211 DuPage County
5672 South Archer Avenue, Chicago, IL 60638
The City of Chicago Office of the City Clerk is responsible for the issuance of official City of Chicago business licenses. However, the Office of the City Clerk does not have any additional role in the licensing process, such as application review or the acceptance of payment. Our Office can print and issue hard copies of licenses already approved by the City's Department of Business Affairs and Consumer Protection.

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211 Metro Chicago
203 West Main Street, Hardin, IL 62047
Provides referral for legal assistance (except criminal and traffic) to seniors.

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United Way of Greater St Louis 211
2435 Kimberly Road, Suite 245 S, Bettendorf, IA 52722
Works to advance marketplace trust. Conducts thorough background checks on businesses before they are given the seal of Accreditation. Assists consumers with problems or concerns regarding products and services.  Business profiles on businesses and charitable organizations. General consumer education and resolution of customer complaints.

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United Way of the Midlands
1018 West Madison Street, Suite 9, Chicago, IL 60607
Assisting eligible veterans with appeals through pro bono services, and legal referrals to in-network attorneys, who can assist with estate planning, elder law, family law, personal injury, debt collection and criminal law issues.

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211 DuPage County
121 North LaSalle Street, Room 107, Chicago, IL 60602
The City of Chicago Office of the City Clerk is responsible for the issuance of official City of Chicago business licenses. However, the Office of the City Clerk does not have any additional role in the licensing process, such as application review or the acceptance of payment. Our Office can print and issue hard copies of licenses already approved by the City's Department of Business Affairs and Consumer Protection.

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211 Metro Chicago
555 South Randall Road, Suite 203, Saint Charles, IL 60174

Services provided to the public include:

- Ask a Lawyer Day: Free phone consultation with a volunteer attorney.

- Kane County Law Library and Self Help Legal Center: Attorneys provide volunteer consultation services, including divorce and family law help.

- Lawyer and legal agency referral services.

- Lawyer in the Lobby program at the 3rd Street Courthouse every Friday for civil matters such as landlord/tenant disputes, eviction cases, foreclosures, name changes, small claims, estates/wills, and guardianships.

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United Way of the Midlands
3500 Western Avenue, Suite 2A, Highland Park, IL 60035
Provides free legal assistance to survivors of domestic abuse. Offers assistance with:
  • Safety Plans and Orders of Protection
  • Housing (Safe Homes Act)
  • Emergency Relief
  • Family Law Matters
  • Divorce, Child Support, and Parenting Plans
  • Immigration (Violence Against Women Act Self-Petition, U Visa, & T Visa)
  • Social Services

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Lake County 211
1740 Ridge Avenue, #117, Evanston, IL 60201
Farmworker and Landscaper Advocacy Project (FLAP) relies on a network of more than 225 organizations and qualified attorneys to handle legal cases in Illinois. This network of attorneys and organizations allows FLAP to provide low-income workers who have suffered damages without receiving any compensation with reliable legal assistance. FLAP gives information to low-income workers and makes referrals to other organizations and skilled litigation attorneys with extensive experience in areas including but not limited to: employment, personal injury, consumer, nursing home abuse and neglect, medical malpractice, education, housing, wrongful death, birth injury, product liability, car, trucking, bus, and aviation accidents, premises liability, Federal Torts Claims Act, Assisted Living Negligence, home health care abuse and neglect, DUI, Social Security Disability, family law, Immigration, Breach of Contracts, medical malpractice and workers compensation among others.

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211 Metro Chicago
211 North Broadway, Suite 2060, Saint Louis, MO 63102

Private, non-profit organization that provides services and programs to assist consumers and businesses. The focus of a Bureau's activities is on marketplace concerns, such as honest advertising and selling practices. Most BBB services are provided without charge to the public, including:

- Provides information about a company, particularly whether or not there are unanswered or unsettled complaints, or other problems.

- Provides information about charities and other organizations that are seeking donations.

- Helps resolve a buyer/seller complaint against a company, including mediation and arbitration services in many instances.

- Disseminates accurate consumer information so wise buying decisions can be made.

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United Way of the Midlands
115 South LaSalle Street, 13th floor, Chicago, IL 60603
Assistance for those seeking to file a complaint against insurance companies.

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211 DuPage County
121 West Wacker Drive, Suite 2000, Chicago, IL 60601
Provides consumer and business information and assistance. Provides reviews of businesses and charities, and accepts consumer complaints.

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211 DuPage County
5430 West Gale Street, Room 107, Chicago, IL 60630
The City of Chicago Office of the City Clerk is responsible for the issuance of official City of Chicago business licenses. However, the Office of the City Clerk does not have any additional role in the licensing process, such as application review or the acceptance of payment. Our Office can print and issue hard copies of licenses already approved by the City's Department of Business Affairs and Consumer Protection.

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211 Metro Chicago