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Crisis counselors provide assistance VIA TEXT ONLY to individuals who are experiencing a personal crisis through through active listening, empathy and collaborative problem-solving. An action plan is created based on the specific needs and crisis.

Services

General Crisis Intervention Hotlines
National Suicide Prevention Lifeline: Provides crisis counseling and mental health referrals to individuals experiencing suicidal thoughts or emotional distress.
Hotline providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people.
CARES (Crisis and Referral Entry Services) is a service that handles mental health crisis calls for children and youth in Illinois.
Provides a child abuse hotline for the State of Illinois for individuals and mandated reporters to report suspicion that a child has been harmed or is at risk of being harmed by abuse or neglect by a caregiver.
24/7 hotline for graduate students facing overwhelming stress or despair. Staffed by counselors who have completed training to understand the unique issues faced by graduate students. Offers local support services and mental health resources for follow-up. Provides grad students free assistance and support via grad student mentor programs, seminars, and online resources.
A 24/7 life saving resource and lifeline for LGBTQ youth in crisis or who may be feeling suicidal. Hotline number is 1-866-488-7386. Chat and text services are also available.

Services

General Crisis Intervention Hotlines
Crisis Line: Provides a 24-hour crisis line for people who have experienced or experiencing domestic violence, referral provided to other services if needed.

Services

Domestic Violence Hotlines
Provides a child abuse hotline for the State of Illinois for individuals and mandated reporters to report suspicion that a child has been harmed or is at risk of being harmed by abuse or neglect by a caregiver.
24-hour rape crisis hotline. Individuals can find community rape crisis centers and hotlines in all parts of the U.S. The Online Hotline (online.rainn.org) provides live, secure, anonymous crisis support for survivors of sexual assault and their families.
Provides crisis shelter for those who are victims of domestic violence. In addition, the following services are provided for both domestic violence and sexual assault survivors: - Legal advocacy. - Medical advocacy. - Prevention education. - Supportive counseling. - Sexual assault victim therapy. - Children's counseling (domestic and sexual violence). - Case management.

Services

Protective/Restraining Orders
Crisis Intervention Hotlines/Helplines
Domestic Violence Shelters
Family Violence Prevention
Sexual Assault Prevention
Advocacy
Sexual Assault Counseling
Emergency Help program provides crisis services to people in crisis. Contact over the phone is provided along with the option of a face-to-face follow up. Screening for emergency hospitalization is offered in a variety of public settings, including hospitals, the Health Department, the County Jail and local police departments.

Provides the following services for children and youth, crisis intervention, short-term stabilization where a child is at risk of self-harm, or harming others, individual and family psychotherapy/counseling, mental health assessment, case management and resource linkage assistance and psychiatric services.

Services

Crisis Stabilization Units
General Crisis Intervention Hotlines
Psychiatric Disorder Counseling

Provides a safe haven through crisis care for children at risk of abuse or neglect. Assists stressed and in-need families facing an unexpected crisis caused by illness, substance abuse, domestic violence, homelessness, and other issues that can overwhelm a parent.

Specialized staff provide nurturing and attentive care to children (ages 0-6). Staff work with the parents or caregivers to help them through the crisis that led them to the Crisis Nursery. The Crisis Nursery Hotline provides telephone support to families who are dealing with a crisis. If a parent needs advice on how to soothe their baby, reassurance they are doing all they can, or even just someone to talk to during a stressful time, they are encouraged to call.

Provides limited diapers and related supplies.

Provides 24-hour hotline and domestic violence program services that include:


- Emergency shelter.
- Advocacy-based counseling services
- Legal advocacy.
- Support groups.
- Services for children and youth.
- Transitional housing services with survivors of domestic violence.

Services

Domestic Violence Shelters
Domestic/Family Violence Legal Services
Domestic Violence Hotlines
Domestic Violence Support Groups

Medical advocates respond to the hospital when a patient is victim of sexual assault to provide emotional support, clothing, and information regarding hospital procedures. Advocates help educate the victim about their options for hospital procedures and pressing charges. The advocate serves as a liaison between the victim, the police, and ER personnel. Advocates and staff respond to hospital calls 24 hours a day 7 days a week.

Legal advocates provide guidance and support for victims of sexual assault and abuse as they go through the legal system. As a victim of a violent crime in Illinois, they are entitled to advocacy services. The legal advocate also works closely with the State's Attorney's Office and is available to help with questions relating to court and provide emotional support.

Legal Advocacy Services Include:

- Attending all court appearances of the defendant

- Updating the victim on court procedures

- Accompanying the victim to court

- Obtaining a Civil No Contact Order (CNCO)

- Answer questions relating to legal procedures

- Assist victims with Crime Victim Compensation

- Assist victims with the Victim's Economic Security and Safety Act

- Assist victims with the Safe Home Act

- Provide emotional support

Services

Domestic Violence Hotlines
Abuse Counseling
Sexual Assault Hotlines
Domestic/Family Violence Legal Services
Sexual Assault Counseling

Medical advocates respond to the hospital when a patient is victim of sexual assault to provide emotional support, clothing, and information regarding hospital procedures. Advocates help educate the victim about their options for hospital procedures and pressing charges. The advocate serves as a liaison between the victim, the police, and ER personnel. Advocates and staff respond to hospital calls 24 hours a day 7 days a week.

Legal advocates provide guidance and support for victims of sexual assault and abuse as they go through the legal system. As a victim of a violent crime in Illinois, they are entitled to advocacy services. The legal advocate also works closely with the State's Attorney's Office and is available to help with questions relating to court and provide emotional support.

Legal Advocacy Services Include:

- Attending all court appearances of the defendant

- Updating the victim on court procedures

- Accompanying the victim to court

- Obtaining a Civil No Contact Order (CNCO)

- Answer questions relating to legal procedures

- Assist victims with Crime Victim Compensation

- Assist victims with the Victim's Economic Security and Safety Act

- Assist victims with the Safe Home Act

- Provide emotional support

Services

Domestic Violence Hotlines
Abuse Counseling
Sexual Assault Hotlines
Domestic/Family Violence Legal Services
Sexual Assault Counseling

Crisis team (Engagement Specialist and Crisis Counselor) provides mobile crisis response.

- On-site counseling.

- Mental health evaluation.

- Assesses the need for psychiatric hospitalization.

Services

In Person Crisis Intervention
Mental Health Evaluation
Suicide Prevention Hotlines
General Counseling Services
General Crisis Intervention Hotlines
Mental Health Information/Education

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

Services

General Crisis Intervention Hotlines
Suicide Counseling
Suicide Prevention Hotlines

Offers medical and legal advocacy. Confidential, around-the-clock legal and medical advocacy is available for survivors and their families.

Medical Advocacy: Clove Alliance advocates are always available to support survivors, their families, and friends during a visit to the emergency room for a medical examination or evidence collection. Advocates can also accompany clients to any follow-up medical appointments, help them receive reimbursement for medical costs associated with the crime, and answer questions on the following:

- Medical exams.

- Evidence collection (rape kit).

- Sexually transmitted infections (STIs/STDs).

- Pregnancy and emergency contraception.

- Medications.

- Follow-up medical care.

- Crime Victims Compensation through the Illinois Attorney General's Office.

- Referrals.

- Sexual Assault Nurse Examiners (SANE).

Legal Advocacy, Clove Alliance staff advocates walk with survivors through the police and courtroom procedures, maintain an awareness of the status of each

Services

Sexual Assault Hotlines
Sexual Assault Counseling
Legal Information Services

Provides access to a 24 hour helpline with care coordination specialists offering resource referrals, case management and support to Illinois Veterans, family members, or caregivers experiencing emotional challenges associated with PTSD, mild TBI, Military Sexual Trauma (MST), stress, anxiety, depression, addiction and substance abuse.

Services

Specialized Information and Referral
Veteran/Military Hotlines

Supports individuals during times of crisis through confidential conversions.

Provides free and confidential sexual assault/abuse and crime victim services to anyone that has been sexually assaulted/abused. Off-site/out-of-office services provided include trauma-informed services, counseling/therapy, legal advocacy, medical advocacy, social services and basic needs advocacy/case management, safety planning, 24/7 crisis helplines, and 24/7 crisis intervention at hospitals/law enforcement. Service plans based upon services client wants to receive.

Also provides community trainings in Professional settings and offers Information about Services.

Telehealth is provided for those that need, or would like it.

Services

Adult Sexual Assault Prevention
Crime Victim Support
Child Sexual Assault Prevention
Sexual Assault Hotlines
Sexual Assault Counseling

Provides free and confidential sexual assault/abuse and crime victim services to anyone that has been sexually assaulted/abused. Off-site/out-of-office services provided include trauma-informed services, counseling/therapy, legal advocacy, medical advocacy, social services and basic needs advocacy/case management, safety planning, 24/7 crisis helplines, and 24/7 crisis intervention at hospitals/law enforcement. Service plans based upon services client wants to receive.

Also provides community trainings in Professional settings and offers Information about Services.

Telehealth is provided for those that need, or would like it.

Services

Adult Sexual Assault Prevention
Crime Victim Support
Child Sexual Assault Prevention
Sexual Assault Hotlines
Sexual Assault Counseling

Provides free and confidential sexual assault/abuse and crime victim services to anyone that has been sexually assaulted/abused. Off-site/out-of-office services provided include trauma-informed services, counseling/therapy, legal advocacy, medical advocacy, social services and basic needs advocacy/case management, safety planning, 24/7 crisis helplines, and 24/7 crisis intervention at hospitals/law enforcement. Service plans based upon services client wants to receive.

Also provides community trainings in Professional settings and offers Information about Services.

Telehealth is provided for those that need, or would like it.

Services

Adult Sexual Assault Prevention
Crime Victim Support
Child Sexual Assault Prevention
Sexual Assault Hotlines
Sexual Assault Counseling