Provides peer support counseling, information and referral to services that help disabled individuals, skills training, advocacy for persons with disabilities and their families and disability awareness and leadership education. Working with individuals in their homes or in locations convenient to the individual.

Care team that specializes in providing integrated primary medical and behavioral health care and social services to the LGBTQ+ community. Services provided:

- Assessments and referrals to Hormone Replacement Therapy.

- Hormone Replacement Therapy.

- Letters for surgery.

- Counseling.

- Family Medicine.

- Case management and care coordination.

- Nutrition education.

- OB/GYN.

- Enrollment assistance (insurance/ Medicare/Medicaid).

- Referrals for other needed services.

Provides options counseling, information, agency referrals, and assistance services such as signing up for state/federal benefits or programs and workshops. Also hands out farmers market coupons.

Responds to inquiries from people with disabilities, family members, other service providers, the business community, and the general public on programs, resources, and other issues related to disabilities. Strive to answer every inquiry received and refers persons to other resources that may be of assistance.

Questions span a broad range of disability-related topics including, but not limited to accessible housing, transportation, employment services, personal assistants, assistive technology, and accessibility requirements.

Advocacy and services for persons with all types of disabilities including skills training, peer counseling, information and referral, and technical assistance about the Americans with Disabilities Act.

- Blind Services works with individuals one-on-one to instruct persons who have lost (or are losing) their vision, on how to read Braille and organize their household and travel. Produces and replicates Braille materials. Translates materials such as menus and brochures into Braille and produces multiple copies as a service to the community. (There is a normal cost per Braille page produced, plus $25 per hour for formatting.)

- Captioning at Real Time (CART) provides the translation of spoken words into text using a stenotype machine operated by a stenographer/reporter. Real-time software is used to display the text onto a computer monitor, and a projector or other device is used to display the text on a television or larger screen. CART is especially valuable in large meetings or in communications with a person who is deaf or has hearing loss. CART can be utilized in following settings: community events and workshops, government, legal, educational, medical, theater and auditorium, and captioning of movies and videos.

- Deaf and Hard of Hearing Services provides one-on-one services for independent living skills training, information and referral, advocacy, and peer counseling. Serves as a TTY Distribution site for ITAC (Illinois Telecommunications Access Commission), which provides free TTY devices to Illinois residents. Distributes applications for Iowa TTY distributions for Iowa residents who are qualified (speech impaired or hard of hearing). Distributes amplified phones for residents of Illinois of all ages who have a difficult time hearing on the phone.

- Provides information and resources on low-tech independent living devices such as magnifiers, talking watches, etc., when funding is available.

- Housing assistance provides information and problem-solving assistance with locating and securing affordable, accessible housing, including research into public and private-sector housing markets.

- Information and Referral service provides information through Illinois/Iowa Center for Independent Living's system and library. Requests for information can be made by phone, mail, or in person, and can include loans of library materials.

- Outreach services offers presentations, brochures, media releases, public service announcements, media interviews, and video programs to inform the public of programs and services offered.

- Volunteers are utilized in programs, services, and office operations; volunteers receive training and supervision appropriate to their duties.