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Provides practical information for anyone to access in the areas served. Education services include agriculture, horticulture, family and consumer economics, nutrition and wellness, and youth development. The website has information about different programming options available.

Offers residential treatment programs for adults with substance use and co-occurring mental health disorders. Programs serve men and women, women with children, young adults, veterans, and essential and frontline workers. Also offers medically monitored detox and withdrawal management.

Sober living recovery homes and halfway houses provide wraparound support for individuals in early recovery. Also offers supportive housing for individuals living with mental health disorders.

Adult outpatient services include therapy, specialty care such as TMS therapy and MAT, family support and education, psychiatric care, intensive community-based case management, and fulfillment of legal behavioral healthcare requirements related to court systems.

Offers a food pantry and clothing closet at University Baptist Church, 700 South Oakland Avenue.

Provides nonperishable food items to those in need. Some locations may deliver food and others may direct callers to nearby food pantries. Many have personal grooming supplies and hygiene items available as well. Also provides referrals if additional help is needed.

Offers employment services, including assistance with registering on the state's online job matching system. Clients can access job listings, resume and cover letter writing guides, interview tips, labor market information, and access to the internet. Services may be provided directly or through referrals to partner agencies. Financial assistance is available for eligible individuals for up to two years of job training or vocational education in high-growth fields approved by the Workforce Investment Board of Region 15. Eligibility is determined through a vocational assessment. Some individuals may be referred to other financial aid sources, while others may receive funding from this program. After training, participants receive staff-assisted job search support, followed by up to one year of follow-up services after job placement. Training services are available to eligible youth (with a high school diploma or GED), adults, and dislocated workers.

Provides a food and clothing pantry to those in need.

Provides sheriff and dispatch services responsible for emergency assessment and response. Also maintains the county courthouse and jail.

Provides a library materials home delivery service for individuals who cannot leave home because of a physical condition, or weather circumstances. Services allow access to books, DVDs, audiobooks, CDs, magazines, and more.

Provides financial help to individuals who do not live in Bloomington who are passing through the city of Bloomington to get to the next largest town or city. The most inexpensive form of transportation will be used. If traveling by car, assistance may be a voucher for gasoline.

Provides curb-to-curb rides for older adults and individuals with disabilities.

Training focuses on personal, social, educational, and vocational development at all ability levels. The training program includes education, community integration training, pre-vocational training, assistance with personal care and work opportunities.

Each day is planned around the individual, working with his or her case manager to set goals. After goals are set by the individual, the support team works to plan a Vocational/Developmental Training in order to work toward the set goals.

Provides education and consumer assistance designed to facilitate enrollment of county residents in the Illinois Health Insurance Marketplace. People in need of assistance due to language barriers, technology disadvantages, or a lack of understanding of health insurance can arrange to meet a counselor in person to assist them. 

Maintains birth and dearth records for residents who were born or passed away in Franklin and Williamson counties. Birth and death certificates are only kept for 10 years from the date of birth/death.

Provides the following services certified copies of birth certificates, certified copies of death certificates, burial permits.

Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Educates and supports refugee, asylee, and immigrant families and helps them transition to a new culture. Services include:

- Refugee/immigrant mutual support groups.

- Linkage with mainstream providers regarding the mental health needs of clientele and the barriers encountered by them. Mediations and education related to cultural differences are provided.

- One-on-one counseling at the Center, a neutral site, or in the homes of families in crisis.

- Basic immigration applications and immigration legal referrals.

- Cultural orientation counseling for refugee and other ORR eligible clients.

- Culturally appropriate workshops dealing with money, public benefits and health issues.

- Translation of documents and interpretation in community settings.

- Advocate and liaison in clients' places of employment, schools, hospitals, courts, with landlords, etc.

- Aid in completing paperwork for citizenship, residency, family reunification, etc.

- Assistance with applying for government benefits.

Provides an outreach programs seeking to assure that limited-English-proficient immigrants and refugees eligible for WIC and SNAP benefits can successfully access these programs administered by IDHS.

The Illinois Coalition for Immigrant and Refugee Rights (ICIRR) administers this program through a network of community-based partner agencies.

Resale/thrift stores that sell tools, household items, furniture, clothing, shoes and boots, kitchenware, electronics, toys, books, and movies. Donations are accepted at stores when open.

Administers local government projects and programs on behalf of City Council.

Provides child-sensitive interviews and advocacy for families impacted by sexual and severe physical abuse. 

Services offered: 

• Multidisciplinary team case reviews
• Training in child-sensitive investigations
• Referrals for specialized medical exams
• Court preparation
• Community education

Works to help Veterans on their recovery journey through outpatient and inpatient services. The residential facility helps Veterans deal with substance abuse, homelessness, mental health, and unemployment through its 24-hour therapeutic and educational programs.

Federally funded supplemental food and nutrition education program intended to improve the nutritional status of eligible pregnant, postpartum, and breast feeding women, infants, and children up to the age of five. Includes family case management.

WIC participants receive ongoing nutritional assessments, medical assessments, and vouchers for nutritious foods intended to supplement their diet. WIC foods are individually determined for each participant.

Provides information regarding healthcare emergency preparedness plans and preparedness activities. Also provides personal and family emergency preparation information.