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Offers books, DVDs, CDs, and more for loan, hosts community events, and offers computers for public access.
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Provides individual and group crisis management services to adult and child survivors of domestic violence who are not staying in the shelter. Also provides community referrals and advocacy for clients not staying in the shelter. All services are confidential.
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Provides care that includes residential treatment, outpatient treatment, sober living, crisis care, and prevention education. These programs address mental health and substance use disorders, as well as co-occurring disorders, and have a strong family component to involve parents, guardians, and other loved ones in the journey to healing when appropriate.
Services include:
- Residential Treatment.
- Addiction Treatment.
- Mental Health Treatment.
- Detoxification.
- Partial Hospitalization Program.
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Offers international programs of physical fitness, sports training, and athletic competition for individuals with intellectual disabilities. Services include sports basketball, bowling, power lifting, soccer, softball, volleyball, aquatics, motor activities, golf, and flag football. Athletes develop better coordination, get needed exercise, improve concentration and discipline, meet other athletes, and gain a feeling of satisfaction and success.
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City government services.
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Provides the opportunity for the mentor (Big) to visit their Little in the child's school, after school program, or at another youth-serving agency. This allows for the mentor to meet in a more structured environment than out in the community, usually for about an hour per week.
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Provides a hot meal to anyone in need.
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Provides free and confidential sexual assault/abuse and crime victim services to anyone that has been sexually assaulted/abused. Off-site/out-of-office services provided include trauma-informed services, counseling/therapy, legal advocacy, medical advocacy, social services and basic needs advocacy/case management, safety planning, 24/7 crisis helplines, and 24/7 crisis intervention at hospitals/law enforcement. Service plans based upon services client wants to receive.
Also provides community trainings in Professional settings and offers Information about Services.
Telehealth is provided for those that need, or would like it.
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Offers volunteer practitioners and nurses who provide limited free basic medical care to individuals ages 18 and older who have immediate medical needs but no insurance and limited means. Referrals to other local health care agencies as needed. Cannot serve women who are pregnant or persons with mental health issues. Cannot provide dental services.
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Provides 24-hour emergency medical services. Also, offers a full range of care from general health to the detection and treatment of more complex conditions for all ages.
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Offers free blood pressure screenings.
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Provides a family support specialist that will complete intake for all juvenile delinquency court referrals, participate in all truancy hearings, and provide case management to deliver intervention and associated activities to support juveniles and their families.
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Provides a community college serving local residents.
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Provides one time financial assistance to residents who have received a utility shut off notice.
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Enforce Human Relations Code:
Resolution of complaints of unlawful discrimination in employment, public accommodation, and financing based on race, color, religion, sex, sexual orientation, ancestry, national origin, age, disability, and matriculation. Formal conciliation is attempted to resolve complaints. Failure of conciliation may lead to a public hearing of the matter before either the Commission or a Hearing Officer appointed by the Commission.
Advise and Consult:
The Commission advises the Town Council and consults with other public officials, citizens or citizen groups on matters involving racial, religious, sexual orientation, or ethnic prejudice or discrimination and may recommend appropriate actions.
Community Outreach:
Co-sponsors the Annual Dr. Martin Luther King, Jr. Awards Luncheon and seeks other opportunities to publicize the Commission and its mission and role within the Town of Normal and with its citizens and guests. Learn more about the Human Relations Commission by visiting
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Offers rental education workshops, pre-purchase home buying counseling, and financial education workshops.
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Provides early childhood education services for children. Services include learning a variety of subjects including math, science, literature, music, and art. Services may also include a summer camp.
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Grief groups are sponsored by Serenity Hospice and Home and open to anyone in the community who has suffered a loss.
Monthly Bereavement Support Groups:
- Virtual Grief Group.
- Diamond Art.
- Game Day.
- Young Widows.
- Evening Support Group.
- C.A.F.E. ( Coffee and Friends etc.)
- Lunch Group.
- 6-Week Grief Classes.
- Children/Teen Grief.
- One on One meetings.
Contact for more information regarding group meeting dates, times, and locations.
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24 hour nationwide hotline providing short-term counseling and crisis intervention to children and families experiencing any type of difficulty in their lives. Provides information about help agencies and programs throughout the United States, Canada, Puerto Rico, The Virgin Islands, and Guam.
Website, YourLifeYourVoice.org, offers an online resource for kids/teens where they can communicate with trained counselors four different ways - by text, email, online chat, or by calling the Hotline. The website also offers tips on how to deal with challenging situations, a bulletin board where teens ask questions regarding different topics that are answered by counselors and then posted so others can read and relate, and journal pages where teens can download and print worksheets to help them work through issues and create solutions.
Text VOICE to 20121 - available every day 2 pm-1 am CST.
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Title X Family Planning is a voluntary birth control program that provides information about birth control methods or the number and spacing of children.
Services are confidential and include:
- Physical exams
- Pregnancy testing and options counseling
- STD education, testing, and treatment
- Birth control methods and counseling, including emergency contraception
- Community education services for professionals, schools, parents, and teens
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Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1370 for a funeral and $686 for a cremation/burial.
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