Heartland Human Care Services' Travelers Aid Chicago is a program that provides resources and referrals, crisis intervention, and protective travel services to passengers traveling through Chicago's O'Hare International Airport. Since 1851, Travelers Aid has worked around the world to help passengers in crisis. At O'Hare, they help vulnerable travelers who need guidance and support during their trip, helping them create a safe, viable plan to arrive at their destination.

Provides social services to travelers and visitors of Chicago's O'Hare International Airport (ORD), including travel guidance, airport information, crisis intervention for passengers and emergency provisions. One-on-one assistance to people facing challenges during travel are also provided in certain situations.