Provides energy assistance through the Neighbor to Neighbor Care Funds program. This program works in tandem with LIHEAP. Funds contingent on availability.

Local government administering village services: water billing, vehicle stickers, licenses and permits, zoning, building codes and safety.

Village electricity service.

Provides energy assistance through the Neighbor to Neighbor Care Funds program. This program works in tandem with LIHEAP. Funds contingent on availability.

Provides a phone line for residents to report if they may have a natural gas leak, gas odor or damaged gas line . A technician will visit the residence to investigate the source of the smell at no cost. Note: For: Carbon monoxide -Leave building and call: 911

Before you begin digging or blasting for any reason, you must dial 811 or file an online request at www.call811.com in your state for each job to locate underground gas, electric, or other utilities, at least two full working days before digging.

Provides electric service to Illinois customers.

Provides water services to residents in parts of Illinois.

Low-cost option for home Internet access to low-income households.

Residential and Commercial Water and Wastewater Service. Testing of Backflow Devices for Utility Customers.

Provides text message alerts of estimated restoration times and other important outage information. To view current outages in the area, visit website. Also provides preparedness information for: - ​​​Customers with special needs - Commercial customers - How t​​​o protect your food - What to do during outages - What to do after outages

Provides a website and phone line to report power outages. Also provides online tools for residents to track outage information.

Administering city services including water system maintenance and storm sewer maintenance.

Administers village services: waste water treatment and waste management, operation and maintenance of public water system, storm water drainage concerns.

Local government administering village services including water service.

Mid-American provides service for power outages and downed power lines for residential and business customers.

Provides energy assistance through the Neighbor to Neighbor Care Funds program. This program works in tandem with LIHEAP. Funds contingent on availability.

Low-cost internet for families with at least one child qualifying for the National School Lunch Program, receiving HUD housing assistance or other public benefits such as SNAP or Supplemental Security Income (SSI).

Offers to stop services at properties for moving purposes and start them at the new properties. Also upgrades and installs new services at new properties.

Provides natural gas service for residential customers in Lake County. Offers options for: - Setting up natural gas lines and meters in homes - Transferring service to a new home - Stopping service if customers decide not to have natural gas in their homes

Provides electricity service to customers across northern Illinois. Provides assistance online and by phone to start, stop, or transfer service to a new address.

Offers gas and electric services for residential and business customers.

***All office locations have been closed in the state of Iowa.
To make payments: Call customer service; make a payment online; visit one of the kiosk locations available for self-serve payments. To find a kiosk location, go to https://www.midamericanenergy.com/self_serve_locations

If you need documents from MidAmerican, you must call customer service to have them mail, email or fax the documents to you.