Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

United States Consumer Product Safety Commission (CPSC) reviews and may investigate complaints about product safety, and may issue recalls for unsafe consumer products. CPSC distribute free consumer safety publications. CPSC may send an investigator into a private home to review products used in and around the home.

Student Loan Help: Investigates and enforces consumer protection violations in the higher education field, provides struggling student loan borrowers with free resources about repayment options and information on how to avoid default.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.

The FDIC is a federal government agency that insures deposits in banks and thrift institutions. Information for consumers and bankers is available by visiting the website or calling the hotline. The FDIC hotline can provide access to insurance information about bank accounts, lost checking and savings records, ATM cards, direct deposits, and how to reach particular banks. These services can be especially useful for people who have had an emergency relocation situation during a national disaster.

Protects consumers against improperly described, damaged, faulty, and dangerous goods and services as well as from unfair trade and credit practices.