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U.S. government agency that makes sure banks, lenders and other financial companies treat the public fairly.


Aims to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. Protects consumers from unfair, deceptive, or abusive practices and takes action against companies that break the law.


Arms people with the information, steps, and tools that they need to make smart financial decisions.

Neighborhood Inspection Division has three primary responsibilities; rental inspections, the oversight of condemned buildings and the abatement of junk and debris which includes junk vehicles. Other services include:

Can also help with:

Sound permits
Transient Merchant - Application
Transient Merchant - License Information
Sign permits
Land use questions
Abandoned Wells
Animal Waste Complaints
Graffiti
Illegal Businesses
Garage sales
Illegal Dumping
Illegal Parking in Front Yards
Interior Unsanitary Conditions
Mosquito Control
Noise Ordinance Enforcement
Nuisance Odor Ordinance
Rat Control
Renting a house without a certificate
Septic System and Sewer Line Failure
Voluntary Impounds

Services

Pest Control Services
Environmental Beautification
Building and Safety
Consumer Complaints
Government Consumer Protection Agencies
Graffiti Removal
Public Facility Health Inspection

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.
Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Services

Government Consumer Protection Agencies

Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.

Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.

Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

Services

Government Consumer Protection Agencies
Consumer Complaints

Provides recorded information on product safety recalls and consumer products.

Contact USCPSC to file complaints on an unsafe product or product-related injury.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Provides investigation and mediation of consumer complaints regarding questionable business practices. Index kept on complaints received. Administers regulations and enforcement procedures of Consumer Fraud Act.
Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/
Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/
Student Loan Help: Investigates and enforces consumer protection violations in the higher education field, provides struggling student loan borrowers with free resources about repayment options and information on how to avoid default.
Regulates foods, drugs, veterinary drugs, cosmetics, medical devices, etc.
Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/
Takes complaints and investigates allegations of consumer fraud. "Know MO" is an online search feature that enables consumers to look up complaints the Attorney General's Office has received about individuals and businesses. Call the hotline or file a complaint online. To look up complaints go to www.consumer.ago.mo.gov/Know_MO/
Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Services

Government Consumer Protection Agencies
Federal government entity that provides consumer education on mortgages and finance-related topics including how to avoid scams. Also provides assistance to those seeking to file a complaint about financial or monetary fraud and scams.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Product regulation and consumer education for food, drugs, medical devices, biologics, animal feed and drugs, cosmetics, and radiation-emitting products.

Services

Government Consumer Protection Agencies
Consumer Education

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau.

The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

The FDIC is a federal government agency that insures deposits in banks and thrift institutions. Information for consumers and bankers is available by visiting the website or calling the hotline. The FDIC hotline can provide access to insurance information about bank accounts, lost checking and savings records, ATM cards, direct deposits, and how to reach particular banks. These services can be especially useful for people who have had an emergency relocation situation during a national disaster.

Services

Government Consumer Protection Agencies
Post Disaster Crisis Hotlines
Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Services

Government Consumer Protection Agencies
United States Consumer Product Safety Commission (CPSC) reviews and may investigate complaints about product safety, and may issue recalls for unsafe consumer products. CPSC distribute free consumer safety publications. CPSC may send an investigator into a private home to review products used in and around the home.
Seeks to protect Illinois consumers and businesses victimized by fraud, deception, or unfair methods of competition. Within this division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, Military and Veterans Rights Bureau, and Consumer Fraud Bureau. The Consumer Fraud and Health Care Bureaus offer informal dispute resolution programs for consumers with complaints concerning their purchases and health care. Although the attorneys in the AG Office cannot represent any one individual in a lawsuit, a limited mediation program is offered to assist in resolving disputes or complaints filed by individual consumers.

Services

Government Consumer Protection Agencies