Advocacy and services for persons with all types of disabilities including skills training, peer counseling, information and referral, and technical assistance about the Americans with Disabilities Act.

- Blind Services works with individuals one-on-one to instruct persons who have lost (or are losing) their vision, on how to read Braille and organize their household and travel. Produces and replicates Braille materials. Translates materials such as menus and brochures into Braille and produces multiple copies as a service to the community. (There is a normal cost per Braille page produced, plus $25 per hour for formatting.)

- Captioning at Real Time (CART) provides the translation of spoken words into text using a stenotype machine operated by a stenographer/reporter. Real-time software is used to display the text onto a computer monitor, and a projector or other device is used to display the text on a television or larger screen. CART is especially valuable in large meetings or in communications with a person who is deaf or has hearing loss. CART can be utilized in following settings: community events and workshops, government, legal, educational, medical, theater and auditorium, and captioning of movies and videos.

- Deaf and Hard of Hearing Services provides one-on-one services for independent living skills training, information and referral, advocacy, and peer counseling. Serves as a TTY Distribution site for ITAC (Illinois Telecommunications Access Commission), which provides free TTY devices to Illinois residents. Distributes applications for Iowa TTY distributions for Iowa residents who are qualified (speech impaired or hard of hearing). Distributes amplified phones for residents of Illinois of all ages who have a difficult time hearing on the phone.

- Provides information and resources on low-tech independent living devices such as magnifiers, talking watches, etc., when funding is available.

- Housing assistance provides information and problem-solving assistance with locating and securing affordable, accessible housing, including research into public and private-sector housing markets.

- Information and Referral service provides information through Illinois/Iowa Center for Independent Living's system and library. Requests for information can be made by phone, mail, or in person, and can include loans of library materials.

- Outreach services offers presentations, brochures, media releases, public service announcements, media interviews, and video programs to inform the public of programs and services offered.

- Volunteers are utilized in programs, services, and office operations; volunteers receive training and supervision appropriate to their duties.

Eye care services include:

- Adult and children's eye exams.

- Cataract surgery.

- Diabetic eye care.

- Laser surgery.

- Glaucoma.

- Floaters.

- Eyelid plastic surgery.

- Pediatric eye disease.

- Macular degeneration.

Eyeglasses services include:

- Standard prescriptions.

- No-line bifocals.

- Ultra-thin/ultra-light lenses.

- OSHA-approved safety glasses.

- Sports glasses.

- Custom sunglasses.

Provides free amplified phones to individuals with hearing loss, and/or who are late-deafened, or deaf. Braille phones available to the blind. Cell phone amplifiers available. Voicebox amplification and other specialized equipment available for lease.

Caregiver services are available to informal or family caregivers of persons over the age of 60 or to grandparents raising grandchildren.

Services can include respite care (services that give caregivers a rest), home modification, assistive devices, transportation, and financial assistance.

Offers a variety of rental medical equipment and supplies.

Products include:

-- Mobility aids

-- Breast pumps and accessories

-- Bandages and wound care

-- Medical instruments

-- Orthopedic products

-- Aids for daily living

-- Ostomy products

-- Hosiery and medical legwear

-- Oxygen, respiratory and CPAP machines and accessories

-- Hospital beds and accessories

-- Home safety products (grab bars, bath/shower benches, elevated toilet seats)

Offers to lend medical health equipment to individuals in Whiteside County. Also accepts donated equipment. Types of equipment available include canes, crutches, walkers, hospital beds, wheelchairs, knee walkers, bedside commodes, toilet risers, shower/bath seats, bath transfer benches, bathtub rails, shower grab bars, 30" Reach/grab, icing machines, ankle and wrist weights, bed rails, toilet rails, and gait belts, surgical boots, sock aids and more.

Offers The Senior Tech Connect Program which is committed to helping improve the mental and emotional well-being of seniors. Provides devices that are video chat capable to help keep seniors connected with friends and family.

Provides a multi-purpose center offering social, educational, health, and recreational programs to seniors and community members of all ages. Programs include:

- Activities, classes, resources, and groups to facilitate and support healthy lifestyles for clients.

- Cafe open five days a week. Donations are welcomed to support its operation.

- Medical equipment loan closet.

- Volunteers coordinate with a local supermarket to provide home grocery delivery weekly.

- Annual health fair and flu / pneumonia clinic is held in collaboration with the Ogle County Health Department in the facility.

- Exercise and fitness classes, in partnership with Highland Community College, are offered on Mon, Wed, Fri: 9:00 am.

- Houses the SHIP program, which assists clients with Medicare insurance issues and other assistance such as help with Benefit Access Application.

- Provides funds to purchase wheelchairs for individuals of any age who are legally blind.

- Helps individuals who are legally blind with certain costs associated with obtaining a guide dog or assistance dog.

- Provides individualized products, devices, and services based on the consumer's needs.

Offers eye exams at no cost and glasses to those in need. Adults can only receive assistance once every two years, children may only receive assistance once every year.