Provides support to individuals, family members, and/or significant others in making informed care choices based on the individual's needs, preferences, values, and circumstances. Services may include offering information and guidance about Medicaid eligibility, application processes, managed care options, covered benefits (including long-term care and home and community-based services), co-payment procedures, Medicaid spend-down requirements, and the connections between Medicaid and Medicare. Assistance may also include addressing questions about Medicaid services for individuals with disabilities, enrollment support, and referrals to Medicaid-approved providers.

Provides information, assistance, and referrals for challenges seniors face with independent living.

Assists seniors with Medicare enrollments and Part D changes (SHIP), Medicaid enrollment and recertification, SNAP applications, LIHEAP applications, and referrals to community programs that would be useful to seniors, including food assistance, mental health needs/counseling, transitioning to senior housing, assisted living, or skilled nursing facilities.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Legal service program that helps:

- Individuals and families obtain and maintain Medicaid and Medicare and obtain coverage for services needed.

- With medical assistance denials, terminations, spend down issues (Medicaid, Medicare).

- Older adults and people with disabilities get the help needed to remain in their own home or secure coverage for long-term care.

- Older adults and people with disabilities establish powers of attorney.

- With nursing home discharges.

- Family members obtain guardianship or other legal authority to care for loved ones.

- People with HIV/AIDS obtain care and services.

Provides various information and assistance to Immigrants and Hispanic individuals, including:

- Information and referral.

- Educational seminars addressing employment, housing, immigration and naturalization, financial literacy, health issues, and more.

- Job-seeking training and tips.

- Medicaid information and counseling.

- General benefits assistance.