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Palatine Library District provides referral services to help patrons navigate through difficult situations such as food insecurity, financial instability, mental health concerns, and reentering the workforce.
Services
Comprehensive Information and Referral
Services include employment support, budgeting, time management, help with applying for public benefits, and information and referral to other services as needed.
24-hour information and referral helpline to connect individuals, families, and providers with a wide range of local health and human services.
Services
Information and Referral
Love INC of Vermilion County handles all needs by phone. Clients call and leave name, number, and their need on the voicemail. Calls will be returned in the order they are received. Love INC is a ministry that connects those in need with churches, agencies, and volunteers in order to meet their needs. Prayer is offered with each call.
Services
General Paratransit/Community Ride Programs
Volunteer Opportunities
Information and Referral
Grocery Ordering/Delivery
Information, Assistance, and Referral Services - Staff can direct caregivers to the necessary service agencies that help with:
- Counseling.
- Support groups.
- Education.
- Training referrals.
Staff can also help the caregiver determine if the person they are caring for is receiving benefits they may be eligible for that could reduce the caregiver's costs including:
- Medications.
- Home delivered meals.
- Transportation and other necessities.
Provides services for seniors, including:
- Information and referral.
- Senior Health Insurance Program (SHIP).
- Community Outreach.
- Recreational and wellness activities.
Services
Senior Centers
Information and Referral
Provides social service information to individuals upon request. If it requires outside assistance of another WCPA department or an outside Social Service agency, a referral and follow-up contact is made.
Services
Information and Referral
Provides regulatory oversight for local food safety and protection, private sewage systems, private water wells, lead poisoning prevention, radon, mosquito/tick control, and inspection of facilities such as tanning salons and body art businesses.
Services
Information and Referral
Public Health Information/Inspection/Remediation
- The national helpline provides callers with information on different mental health/substance use disorders and appropriate programs.
- Health Treatment Services Locator is a web search tool to find targeted services for mental health and substance use confidentially and anonymously.
- Disaster Distress Helpline provides 24/7/365 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
Services
Web Directories
Talklines/Warmlines
Post Disaster Crisis Hotlines
Information and Referral
Can help refer clients to other community resources as needed.
Services
Information and Referral
Provides rent assistance to Champaign County households at risk for homelessness due to a temporary hardship. Also provides information and referral to community resources, as well as housing counseling.
Services
Information and Referral
Housing Counseling
Rent Payment Assistance
Provides the following services for older adults, adults with disabilities, and caregivers:
- Linkage to available benefits and services.
- Community outreach, providing information and assistance in gaining access to benefits and services in the homes of older adults.
- Senior Health Insurance Program (SHIP): Provides Medicare counseling, information and assistance and enrollment assistance.
- Senior Health Assistance Program (SHAP): Provides assistance with benefit applications such as SNAP (Food Stamps), Low Income Subsidy/Extra Help, Medicare Savings Program, and Benefit Access.
- Family Caregiver Support: Provides information, assistance, and referrals for individuals caring for a family member.
- Options Counseling: Assistance for adults and caregivers through an independent decision support process to determine community based care choices.
- Recreation programs.
Services
Information and Referral
Senior Centers
Outreach Programs
Staff provide a range of services including:
- Information and referrals.
- Assistance.
- Advocacy.
- Case management.
- Disability Services.
Two staff members are bilingual in English and Spanish. Staff are trained as Certified Application Counselors and work with consumers on a range of issues including:
- Enrollment in free or affordable health insurance.
- Access to free or affordable health care.
- Medicaid and SNAP (food stamp) applications.
- Assistance with Medicare Advantage plans and prescription drug plans.
- Access to free or affordable dental care.
- Access to free or affordable eye exams and glasses.
- Access to free or affordable prescriptions.
- Dealing with medical bills and applying for hospital financial assistance.
- Applications for SafeLink phones.
Provides the following emergency and homelessness prevention services:
- Food and travel vouchers.
- Clothing and furniture vouchers.
- Financial assistance for prescriptions.
- Rent and mortgage assistance.
- Information and referral to other community resources.
Services
Mortgage Payment Assistance
Household Goods Vouchers
Food Vouchers
Clothing Vouchers
Rent Payment Assistance
Information and Referral
Prescription Expense Assistance
Transportation Expense Assistance
National interactive online database. Includes eating disorder treatment options at all levels of care. Referral assistance is also available.
Services
Information and Referral
Family Service of Glencoe maintains information with extensive resources throughout the area for referrals to other specialists.
Services
Comprehensive Information and Referral
Provides information and referral for a variety of services for individuals with disabilities.
Services
Information and Referral
Can provide information about and referrals to local resources.
Services
Information and Referral
Offers a wide range of information and materials about disabilities, services, and issues of concern. Offers referral services to assist consumers in locating services and information in the service area of five counties.
Services
Information and Referral
Provides programs to families involved in the child welfare system or in crisis that need encouragement while they change their lives. Services include:
- Advocacy.
- Mentoring.
- Mediation.
- Alternative Counseling: For individuals and families.
- Workshops.
- Outreach.
- 3rd Party Visits: Coordination and supervision of visits with clients whose children are in placement or involved in a custody battle.
- "The Family Table": Group sessions on various topics.
- Anger Management: Group for teens and adults.
- Financial Literacy Training.
- Life Skills Training.
- Parenting.
- 0-3 Program for families with children in this age group
Services
Family Support Centers/Outreach
Family Maintenance/Reunification
Divorce Mediation
Family Counseling
Financial Literacy Training
Anger Management
Advocacy
Life Skills Education
Support Groups
Mentoring Programs
Parenting Skills Classes
Child Welfare/Family Services Associations
Mediation
Information and Referral
Parental Visitation Facilitation
Adolescent/Youth Counseling
A care team that specializes in providing integrated primary medical and behavioral health care and social services to the LGBTQ+ community. Services provided:
- Assessments and referrals to Hormone Replacement Therapy.
- Hormone Replacement Therapy.
- Letters for surgery.
- Counseling.
- Family Medicine.
- Case management and care coordination.
- Nutrition education.
- OB/GYN.
- Enrollment assistance (insurance/ Medicare/Medicaid).
- Referrals for other needed services.
Services
General Counseling Services
Case/Care Management
Obstetrics/Gynecology
General Medical Care
Transgender Hormone Therapy
Information and Referral
Staff and volunteers are available to provide information on local homemaker services, transportation, support groups, and recreation services as needed.
Services
Information and Referral
United Way of Lake County - 211 Hotline provides free referrals to health and human services, government agencies, and community-based organizations. 211 is a comprehensive source for information, that connects individuals and families to the organizations that can best address their needs.
Services
Comprehensive Information and Referral
Offers various services to diagnose and treat autism for individuals of all ages.
Services include:
- Autism assessment.
- Autism therapy.
- Social skills groups.
- Autism Resource Directory with referrals for services.
Services
Information and Referral
Pediatric Developmental Assessment
Social Skills Training
Autism Therapy
Family Service of Glencoe maintains information with extensive resources throughout the area for referrals to other specialists.
Services
Comprehensive Information and Referral