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Offers several different mental health education programs.

- Family-To-Family: Provides a free, 12-week course for family caregivers of individuals with severe mental illness. The course is taught by trained family members. All instruction and course materials are free to class participants.

- Course includes: Current information about schizophrenia, major depression, bipolar disorder (manic depression), panic disorder, obsessive-compulsive disorder, borderline personality disorder, and co-occurring brain disorders and addictive disorders.

- Up-to-date information about medications, side effects, and strategies for medication adherence.

- Current research related to the biology of brain disorders and the evidence-based, most effective treatments to promote recovery.

- Gaining sympathy by understanding the subjective, lived experience of a person with mental illness.

- Learning in special workshops for problem solving, listening, and communication techniques.

Programs include permitting for restaurants and other food establishments, permitting for wells and septic systems, and surveillance for West Nile Virus.

Provides the opportunity for the mentor (Big) to visit their Little in the child's school, after school program, or at another youth-serving agency. This allows for the mentor to meet in a more structured environment than out in the community, usually for about an hour per week.

Helps increase access to education and employment, among other supports. Services include:

- Seeking expungements and sealing criminal records, restoring driver’s licenses, and removing other barriers to employment, education and housing.

- SNAP and TANF denials, calculations, overpayments and sanctions.

- Special education, school discipline, and school enrollment issues.

- Community Care Program and Home Services Program issues.

- Tax disputes with IRS, including innocent spouse relief, identity theft, and collections.

Works with local organizations to provide individuals with community and financial resources.

Provides up to $150 to families for utilities, diapers, groceries, gas for vehicles, and other needs.

Offers medical services for non-life threatening injuries and illnesses.

Services provided for:

- Cold and flu symptoms.

- Cuts, bruises, burns and stitches.

- Ear infections.

- Sore throats.

- Pulled or strained muscles.

- Urinary tract infections.

- Nausea, vomiting, and diarrhea.

Provides assistance to veterans in applying for veteran benefits.  Also offers financial assistance for basic needs (such as rent, mortgage, and utilities).

Provides recovery and support services to anyone that is struggling with an addiction or with something going on in their lives. A free meal is provided at every meeting.

Offers crisis services for those experiencing mental health crises, such as suicidal thoughts, panic attacks, and acute psychosis; substance use crises, such as overdoses and withdrawal symptoms; and everyday issues such as relationship challenges, financial challenges, job loss, and grief and loss.

Services include:

- Pathways to Success: Provides access to intensive care coordination and additional home- and community-based services for youth ages 20 and younger with complex behavioral health needs.

- The Living Room: Offers a safe, quiet space where people experiencing emotional distress can find respite staffed by Certified Recovery Support Specialists who offer peer support. Designed as an alternative safe space for clients who might otherwise use emergency department services for mental health needs.

- Mobile Crisis Response: Clinicians respond to calls through the CARES Line and the national 988 Suicide and Crisis Lifeline when there is immediate need for support with the goal of stabilizing children and adults in community settings or determining the appropriate referral.

- Crisis Co-Response Team (CCRT): Teams that pair clinicians with police departments and law enforcement to provide crisis support and follow-up behavioral healthcare for individuals involved with 911 and emergency response calls.

Provides the following services:

• Early intervention to children and youth who have experienced multiple traumas
• Early childhood (0-5) mental health services
• Children and adolescents mental health services
• Depression therapy
• Anxiety therapy
• Trauma therapy
• PTSD therapy
• Family and other relationship therapy

Creates mentoring opportunities for young people to gain the knowledge, skills and support necessary to lead healthy, productive lives. Program serves multi-ethnic young people ages 15-23 who come from fractured family structure and teach basic life skills through relational mentoring.

Before and after school transportation.

Help with homework.

Enrichment activities (arts and crafts, field trips, recreation, etc.).

Provides housing opportunities.

Provides supportive services, guidance, and situational intervention to allow developmentally disabled individuals to maintain or enhance their ability to live in the Rockford community and surrounding area.  Services include self-care, social skills, educational and vocational skills with physical and developmental disabilities.

Work with each individual to develop and initiate a support plan to meet their needs and personal goals.

Assists individuals in securing services and opportunities not provided by Milestone.

RSAC Prevention Educators are available to present professional trainings to organizations, companies, agencies, and schools. Educators have curriculum for many presentations but are open to new topics.

Professional trainings offered regularly include RSAC services and referral, how to respond to disclosure, childhood abuse, typical sexual development vs. red flag behavior, responding to sexual harassment, sexual assault and abuse, play therapy and sand tray therapy, and trauma and The Window of Tolerance.

Provides community based services to individuals with developmental, intellectual, or severe mental illnesses. The program focuses on goal-oriented, individualized and accessible support to improve self-sufficiency so that people can achieve recovery outcomes, personal growth and decreased need for costly institutional care. Services can include building living skills and learning how to navigate the community and services that are needed. 

Provides eye exams and hearing screenings to individuals in the community who need assistance. Accepts donations of old glasses and hearing aids.