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Provides policy direction and management of key city services, including fire protection, police protection, street and alley maintenance, sewage treatment, park maintenance and operations, code enforcement, and building inspection. 

Offers a local homeless education liaison works with homeless children to ensure a free, appropriate public education including a priority to preschool program. The choice of staying in the school of origin or attending the school nearest their shelter or temporary home. Immediate enrollment even when medical records cannot be produced at time of enrollment. May also offer assistance with transportation, if needed.

Conducts investigations of disability rights violations committed against persons with disabilities by disability service providers.

Transportation via business aircraft at no cost for cancer patients traveling to and from cancer centers.

Family member or attendant may accompany an ambulatory cancer patient.

Patient must be ambulatory, no oxygen or IV, able to climb stairway. Special in-flight services cannot be provided.

Fresh produce and food near the "best by" date are donated from nearby grocery stores and the local farmer's market and then distributed for free at the WBRP Building.

Works to improve dementia care and services, expand funding for Alzheimer's research and programs serving individuals with dementia, and increase access to community-based care.

Provides various forms of transportation assistance to residents of Champaign County who are employed or actively seeking employment.

Services include:

-- Assistance with vehicle repairs

-- Annual bus passes for public transportation

Food pantry.

Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides a thrift store that sells donated, gently used products. Clothing vouchers available for children in need and adults in need of clothing for job interview.

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.

Provides financial assistance with prescriptions that cost less than $150 can be requested directly. Only referring agencies can request help for an individual's prescriptions that cost more than $150, or for other medical needs.

Offers the following services

• A registered nurse provides many services such as pain/symptom management, medication management, disease management, etc.
• Physical therapy.
• Occupational therapy.
• Home health aides assist with bathing, oral hygiene, nail care, etc.

Supportive rental housing for low-income Veterans and their families.

Provides an entry point for individuals and families looking for assistance in addressing issues related to substance use. Services provided include one-on-one support, facilitation of weekly peer-led support groups and other basic needs. Call or visit website for information on days and times of support groups.

Services include:

- Detox: 24/7 medically-monitored detox services. Provides transportation for 18 counties in southern Illinois.

- Residential Treatment: Includes education, group therapy, and private therapy.

- Outpatient Treatment: Individual, group, or family counseling for adolescents and adults. May be used to meet DUI requirements in some cases.

Provides services to access childcare including:

• Assistance with finding childcare programs in the parents' local area
• Information about choosing quality childcare
• Assistance with childcare payments
• Referrals to community services and agencies
• Parenting resources and education
• Health care information
• Training for childcare providers
• Car seat safety inspections

Provides communicable disease follow-up, education, and prevention to control the spread of infection and illness.

Senior Enrichment provides care for emotional issues including depression, anxiety, and nerves on an outpatient basis. An individualized plan of care is developed to treat each senior’s unique needs. Services provided could include:

- Education by a specially trained nurse.

- Group therapy.

- Individual counseling.

- Medications.

- Nutritious meals.

- Communication with family members (with patient’s consent).

- Regular meetings with the treatment team and physician.

Offers bus driver training courses, including a segment of first aid procedures and school bus driver safety. Courses include 8-hour initial training for all new school bus drivers prior to getting a bus permit. Also includes, 2-3 hour refresher workshop in the 12-month period prior to renew a school bus permit.