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- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Services
Long Term Care Ombudsman Programs
- Provides advocacy and support for residents of long-term care facilities.
- Informs residents of their rights and related information.
- Investigates and resolves resident concerns and complaints.
Services
Volunteer Opportunities
Long Term Care Ombudsman Programs
City of Evanston offers a variety of programming to adults and seniors in the community such as benefit card programs, fitness classes, congregate meals, trips to the grocery store, seasonal tax assistance, and more.
Services
AARP Tax Aide Program Sites
Long Term Care Ombudsman Programs
Merchandise/Services Discount Cards
Residential Snow Shoveling
Athletic Clubs
Field Trips/Excursions
Full Fare Transit Passes
Prescription Drug Discount Cards
Congregate Meals/Nutrition Sites
Errand Running/Shopping Assistance
Exercise Classes/Groups
- Provides advocacy and support for residents of long-term care facilities.
- Informs residents of their rights and related information.
- Investigates and resolves resident concerns and complaints.
Services
Volunteer Opportunities
Long Term Care Ombudsman Programs
Provides long-term care information on in-home care, adult day services, and meal delivery for clients and caregivers tailored to the community. Other options include supportive living facilities, assisted living facilities, and nursing facilities.
Services
Long Term Care Options Counseling
Long Term Care Ombudsman Programs
- Assists residents living in long-term care facilities (and residents' families).
- Investigates and resolves any questions, complaints, or concerns regarding the quality of life and care of a nursing home resident.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.
Services
Long Term Care Ombudsman Programs
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Services
Long Term Care Ombudsman Programs
ICARE-Project Advocate serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.
Services
Volunteer Opportunities
Long Term Care Ombudsman Programs
- Provides advocacy and support for residents of long-term care facilities.
- Informs residents of their rights and related information.
- Investigates and resolves resident concerns and complaints.
Services
Volunteer Opportunities
Long Term Care Ombudsman Programs
The long term care ombudsmen program:
- Offers support and advocacy for residents of nursing homes and assisted living facilities.
- Protects and promotes the rights and quality of life for people who reside in long-term care facilities.
- Works with residents and their families to resolve resident complaints and mediates solutions to problems.
- Provides consultation on how to choose a nursing home or long-term care facility.
Services
Long Term Care Ombudsman Programs
Volunteer Opportunities
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
County department overseeing several community programs, including Aging and Disability Services, Community Development, Family Center, Housing Supports and Self-Sufficiency, and Intake and Referral. The department also provides assistance through the Low Income Housing Energy Assistance (LIHEAP) program and manages the 211 DuPage resource database.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.
Services
Long Term Care Ombudsman Programs