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Ombudsman Program | Catholic Charities of the Diocese of Rockford
431 South Phelps Avenue, Suites 607 and 608, Rockford, IL 61108
(800) 369-0895
https://catholiccharities.rockforddiocese.org/services/long-term-care-ombudsman/
Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.

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Long Term Care Ombudsman Program | Senior Services - A Division of Effingham City/County Committee on Aging
120 East Green Street, Centralia, IL 62801
(618) 533-4300
https://eccoa.org
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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Long Term Care Ombudsman | East Central Illinois Area Agency on Aging
1003 Maple Hill Road, Bloomington, IL 61705
(309) 829-2065
https://www.mmseniorcenter.com

Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.

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Ombudsman Services | Senior Services Associates
101 South Grove Avenue, Elgin, IL 60120
(847) 741-0404
https://seniorservicesassoc.org/

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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Senior Services - City of Evanston - Levy Senior Center
300 Dodge Avenue, Evanston, IL 60202
(847) 448-8250
https://www.cityofevanston.org/government/departments/parks-recreation-community-services/facilities/levy-senior-center/programs-info
City of Evanston offers a variety of programming to adults and seniors in the community such as benefit card programs, fitness classes, congregate meals, trips to the grocery store, seasonal tax assistance, and more.

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211 Metro Chicago
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Ombudsman | Alternatives
809 21st Street, Peru, IL 61354
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Ombudsman Services | Senior Services Associates
2111 Plum Street, Aurora, IL 60506
(630) 897-4035
https://seniorservicesassoc.org/

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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Long Term Care Ombudsman Program | Catholic Charities Diocese of Joliet
519 West Illinois Street, Morris, IL 60450
(815) 724-1120
https://www.catholiccharitiesjoliet.org/services/aging-disability-services/

Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.

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Ombudsman | Alternatives
3800 Avenue of the Cities, Suite 101, Moline, IL 61265
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Ombudsman Services | Senior Services Associates
4704 Three Oaks Road, Crystal Lake, IL 60014
(815) 356-7457
https://seniorservicesassoc.org/

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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Long-Term Care Ombudsman Program - AgeOptions - Main Office
1048 Lake Street, Suite 300, Oak Park, IL 60301
(888) 401-8200
https://www.ageoptions.org/resources/long-term-care-ombudsman-program/
The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.

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211 Metro Chicago
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Ombudsman | Alternatives
335 East Main Street, Galesburg, IL 61401
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Ombudsman Services | Senior Services Associates
McHenry Township Recreation Center, 3519 North Richmond Road, Mchenry, IL 60051
(815) 344-3555
https://seniorservicesassoc.org/

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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Long Term Care Ombudsman Program | Stopping Woman Abuse Now (SWAN)
1114 South West Street, Olney, IL 62450
(618) 392-3556
https://www.swandvhl.org/long-term-care-ombudsman.html
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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ICARE - Project Advocate | ICARE - Project Advocate
2731 South MacArthur Boulevard, Suite 202, Springfield, IL 62704
(217) 523-8419
https://ilaging.illinois.gov/programs/ltcombudsman.html

Serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.

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Long Term Care Ombudsman Programs | Illinois Department on Aging
1 Natural Resources Way, Suite 100, Springfield, IL 62702
711
https://ilaging.illinois.gov/
Federally mandated program to advocate for the rights and quality-of-life of those living in long-term care facilities in Illinois.

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Long Term Care Ombudsman Programs | DuPage County Community Services
421 North County Farm Road, Wheaton, IL 60187
630-407-6501
https://www.dupagecounty.gov/community/
Program teaching people living in long-term care facilities and their families about their rights. It also helps them with problems they may have and gives information about nursing homes, assisted living facilities, supportive living facilities, and ways to pay for care. The program also finds and trains volunteers to visit nursing facilities in DuPage County. Each volunteer must visit their assigned facility once a month.

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Long Term Care Ombudsman Program | Senior Services - A Division of Effingham City/County Committee on Aging
409 Harrison Street, Mount Vernon, IL 62864
(618) 242-3505
https://eccoa.org
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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Ombudsman | Alternatives
130 North Side Square, Suite 202, Macomb, IL 61455
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Long Term Care Ombudsman Program | Senior Services - A Division of Effingham City/County Committee on Aging
209 South Merchant Street, Effingham, IL 62401
(217) 347-5569
https://eccoa.org
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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Ombudsman | Alternatives
301 Oak Street, Suite 238, Quincy, IL 62301
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Ombudsman Services | Senior Services Associates
908 Game Farm Road, Yorkville, IL 60560
(630) 553-5777
https://seniorservicesassoc.org/

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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Ombudsman | Alternatives
731 South Tremont Street, Kewanee, IL 61443
(800) 369-8724
https://www.alternativesforyou.org
Advocates for residents living in licensed long term care facilities.

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Long Term Care Ombudsman Program | Shawnee Health Service
6355 Brandhorst Drive, Carterville, IL 62918
(618) 985-8322
https://www.shawneehealth.com/services/care-coordination-case-management

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

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