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Advocacy for clients, counseling services, mediation, education, speakers bureau and complaint registration.
Advocacy for clients, counseling services, mediation, education, speakers bureau and complaint registration.
Services
Long Term Care Ombudsman Programs
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Services
Long Term Care Ombudsman Programs
Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.
Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.
Services
Long Term Care Ombudsman Programs
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Services
Long Term Care Ombudsman Programs
The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.
The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.
Services
Long Term Care Ombudsman Programs
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Services
Long Term Care Ombudsman Programs
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.
Services
Senior Advocacy Groups
Consumer Complaints
Long Term Care Ombudsman Programs
Nursing Facility Referrals
Patient Rights Assistance
Residents of Long Term Care facilities benefit through trusting relationships with trained volunteers who are well informed and objective. They also listen to concerns, and respect residents' privacy and confidentiality.
Residents of Long Term Care facilities benefit through trusting relationships with trained volunteers who are well informed and objective. They also listen to concerns, and respect residents' privacy and confidentiality.
Services
Long Term Care Ombudsman Programs
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Services
Long Term Care Ombudsman Programs
Ombudsman Program: Consists of trained staff and volunteer ombudsmen who are assigned to long-term care communities (including skilled nursing, assisted living and residential care communities) and provide advocacy, support and resident rights education to residents.
Ombudsman Program: Consists of trained staff and volunteer ombudsmen who are assigned to long-term care communities (including skilled nursing, assisted living and residential care communities) and provide advocacy, support and resident rights education to residents.
Services
Long Term Care Ombudsman Programs
Advocates for the rights of residents of long term care facilities through empowerment, problem-solving, and conflict resolution.
Advocates for the rights of residents of long term care facilities through empowerment, problem-solving, and conflict resolution.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Services
Long Term Care Ombudsman Programs
Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.
Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.
Services
Long Term Care Ombudsman Programs
Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.
Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.
Services
Patient Rights Assistance
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Services
Long Term Care Ombudsman Programs
Institutional Services - Ombudsman Services for Complaint Resolution: Long Term Care Ombudsman program investigates and resolves complaints made by or on behalf of older St. Louisians who are residents of long term care facilities.
Institutional Services - Ombudsman Services for Complaint Resolution: Long Term Care Ombudsman program investigates and resolves complaints made by or on behalf of older St. Louisians who are residents of long term care facilities.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
- Provides advocacy and support for residents of long-term care facilities.
- Informs residents of their rights and related information.
- Investigates and resolves resident concerns and complaints.
- Provides advocacy and support for residents of long-term care facilities.
- Informs residents of their rights and related information.
- Investigates and resolves resident concerns and complaints.
Services
Volunteer Opportunities
Long Term Care Ombudsman Programs
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Services
Long Term Care Ombudsman Programs
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes.
- An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights.
- An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Provides long-term care information on in-home care, adult day services, and meal delivery for clients and caregivers tailored to the community. Other options include supportive living facilities, assisted living facilities, and nursing facilities.
Provides long-term care information on in-home care, adult day services, and meal delivery for clients and caregivers tailored to the community. Other options include supportive living facilities, assisted living facilities, and nursing facilities.
Services
Long Term Care Ombudsman Programs
Long Term Care Options Counseling
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Services
Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.