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Advocates for residents living in licensed long term care facilities.

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid's home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children's Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

Services

Senior Advocacy Groups
Patient Rights Assistance
Long Term Care Ombudsman Programs
Institutional Services - Ombudsman Services for Complaint Resolution: Long Term Care Ombudsman program investigates and resolves complaints made by or on behalf of older St. Louisians who are residents of long term care facilities.
Case Management Services (CMS) helps to coordinate and manage care on behalf of the client. Grants are offered to assist with chore, housekeeping, lifeline, and respite care.

Legal services.

Long-Term Care Ombudsman.

Provides options counseling to connect individuals to resources about:
-In-home personal care and nursing
-Housing options
-Housekeeping and chore services
-Home modifications
-Adaptive equipment
-Transportation
-Nutrition and home-delivered meal programs
-Case Management services
-Caregiver supports and respite

Services

Area Agencies on Aging
Long Term Care Ombudsman Programs
Specialized Information and Referral
Case/Care Management
Emergency Alert
Elder Law
Homemaker Assistance
Long Term Care Options Counseling
Advocates for residents living in licensed long term care facilities.
Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities.

Information and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others.

Education on long-term care and residents' rights to facility staff and community groups.

Advocates for the rights and interests of residents on a systemic basis.

Services

Long Term Care Ombudsman Programs
Patient Rights Assistance
Consumer Complaints
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes. - An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights. - An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Services

Long Term Care Ombudsman Programs
The long term care ombudsmen program: - Offers support and advocacy for residents of nursing homes and assisted living facilities. - Protects and promotes the rights and quality of life for people who reside in long-term care facilities. - Works with residents and their families to resolve resident complaints and mediates solutions to problems. - Provides consultation on how to choose a nursing home or long-term care facility.

Services

Long Term Care Ombudsman Programs
Volunteer Opportunities
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes. - An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights. - An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
- Assists residents living in long-term care facilities (and residents' families). - Investigates and resolves any questions, complaints, or concerns regarding the quality of life and care of a nursing home resident.
Ombudsman Program: Consists of trained staff and volunteer ombudsmen who are assigned to long-term care communities (including skilled nursing, assisted living and residential care communities) and provide advocacy, support and resident rights education to residents.
Advocacy for clients, counseling services, mediation, education, speakers bureau and complaint registration.
Residents of Long Term Care facilities benefit through trusting relationships with trained volunteers who are well informed and objective. They also listen to concerns, and respect residents' privacy and confidentiality.
Advocates for residents living in licensed long term care facilities.
Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.
Advocates for the rights of residents of long term care facilities through empowerment, problem-solving, and conflict resolution.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Services

Long Term Care Ombudsman Programs
- Provides advocacy and support for residents of long-term care facilities. - Informs residents of their rights and related information. - Investigates and resolves resident concerns and complaints.
- Provides advocacy and support for residents of long-term care facilities. - Informs residents of their rights and related information. - Investigates and resolves resident concerns and complaints.
Advocates for residents living in licensed long term care facilities.
- Advocates for residents who live in licensed, long-term care facilities such as nursing homes, shelter care, assisted living, supportive living, and group homes. - An ombudsman visits facilities regularly to investigate and resolve complaints, provides individual consultations with residents and family members, and informs residents about resident's rights. - An ombudsman can help in situations regarding violation of resident's rights, physical, verbal, or mental abuse, inadequate or poor quality care, accidents or improper handling, involuntary or improper discharge from facility, building safety issues, end of life issues, and more.
Program teaching people living in long-term care facilities and their families about their rights. It also helps them with problems they may have and gives information about nursing homes, assisted living facilities, supportive living facilities, and ways to pay for care. The program also finds and trains volunteers to visit nursing facilities in DuPage County. Each volunteer must visit their assigned facility once a month.