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- Assists residents living in long-term care facilities (and residents' families). - Investigates and resolves any questions, complaints, or concerns regarding the quality of life and care of a nursing home resident.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Services

Long Term Care Ombudsman Programs
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Services

Long Term Care Ombudsman Programs
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.

Services

Consumer Complaints
Patient Rights Assistance
Nursing Facility Referrals
Senior Advocacy Groups
Long Term Care Ombudsman Programs
Advocacy for clients, counseling services, mediation, education, speakers bureau and complaint registration.

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid's home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children's Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

Advocates for residents living in licensed long term care facilities.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

Services

Long Term Care Ombudsman Programs
Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.

Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.

Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.
Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities.

Information and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others.

Education on long-term care and residents' rights to facility staff and community groups.

Advocates for the rights and interests of residents on a systemic basis.

Services

Patient Rights Assistance
Consumer Complaints
Long Term Care Ombudsman Programs
Advocates for residents living in licensed long term care facilities.
Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.
Advocate that protects and promotes the rights of nursing home and assisted living facility residents.
The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

City of Evanston offers a variety of programming to adults and seniors in the community such as benefit card programs, fitness classes, congregate meals, trips to the grocery store, seasonal tax assistance, and more.

Services

Athletic Clubs
Field Trips/Excursions
Congregate Meals/Nutrition Sites
Exercise Classes/Groups
Full Fare Transit Passes
Merchandise/Services Discount Cards
Errand Running/Shopping Assistance
Residential Snow Shoveling
Long Term Care Ombudsman Programs
AARP Tax Aide Program Sites
Prescription Drug Discount Cards
Advocates for the rights of residents of long term care facilities through empowerment, problem-solving, and conflict resolution.
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Advocates for residents living in licensed long term care facilities.
Case Management Services (CMS) helps to coordinate and manage care on behalf of the client. Grants are offered to assist with chore, housekeeping, lifeline, and respite care.

Legal services.

Long-Term Care Ombudsman.

Provides options counseling to connect individuals to resources about:
-In-home personal care and nursing
-Housing options
-Housekeeping and chore services
-Home modifications
-Adaptive equipment
-Transportation
-Nutrition and home-delivered meal programs
-Case Management services
-Caregiver supports and respite

Services

Homemaker Assistance
Long Term Care Ombudsman Programs
Area Agencies on Aging
Emergency Alert
Specialized Information and Referral
Long Term Care Options Counseling
Elder Law
Case/Care Management
Program teaching people living in long-term care facilities and their families about their rights. It also helps them with problems they may have and gives information about nursing homes, assisted living facilities, supportive living facilities, and ways to pay for care. The program also finds and trains volunteers to visit nursing facilities in DuPage County. Each volunteer must visit their assigned facility once a month.