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1048 Lake Street, Suite 300, Oak Park, IL 60301

The Long-Term Care Ombudsman Program, mandated by the Older American's Act and the Illinois Act on Aging, works to protect and promote the rights and quality of life for residents living in long-term care facilities. Ombudsmen work to resolve complaints on behalf of people who receive long-term care services.

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211 Metro Chicago

431 South Phelps Avenue, Suites 607 & 608, Rockford, IL 61108

Works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.

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United Way of the Midlands

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid’s home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children’s Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

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United Way of the Midlands

301 Centennial Mall South, Lincoln, NE 68509

Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities.

Information and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others.

Education on long-term care and residents' rights to facility staff and community groups.

Advocates for the rights and interests of residents on a systemic basis.
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United Way of the Midlands

1003 Maple Hill Road, Bloomington, IL 61705

Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.

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United Way of the Midlands

421 North County Farm Road, Wheaton, IL 60187

Program teaching people living in long-term care facilities and their families about their rights. It also helps them with problems they may have and gives information about nursing homes, assisted living facilities, supportive living facilities, and ways to pay for care. The program also finds and trains volunteers to visit nursing facilities in DuPage County. Each volunteer must visit their assigned facility once a month.

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211 DuPage County

1 Natural Resources Way, Suite 100, Springfield, IL 62702

Federally mandated program to advocate for the rights and quality-of-life of those living in long-term care facilities in Illinois.

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211 DuPage County

620 East 25th Street, Suite 12, Kearney, NE 68847

Advocate that protects and promotes the rights of nursing home and assisted living facility residents.

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United Way of the Midlands

2731 South MacArthur Boulevard, Suite 202, Springfield, IL 62704

Serves residents of Long-Term Care (LTC) facilities. Certified Ombudsman regularly visits these facilities to educate LTC residents of their rights, empower them to engage in problem-solving efforts, follow up on concerns, and resolve complaints made by or on behalf of LTC residents.

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United Way of the Midlands

130 North Side Square, Suite 202, Macomb, IL 61455

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands

209 South Merchant Street, Effingham, IL 62401

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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United Way of the Midlands

1114 South West Street, Olney, IL 62450

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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United Way of the Midlands

120 East Green Street, Centralia, IL 62801

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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United Way of the Midlands

301 Oak Street, Suite 238, Quincy, IL 62301

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.

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United Way of the Midlands

6355 Brandhorst Drive, Carterville, IL 62918

Offers support and advocacy for residents of nursing homes and assisted living facilities.

Protects and promotes the rights and quality of life for people who reside in long-term care facilities.

Works with residents and their families to resolve resident complaints and mediates solutions to problems.

Provides consultation on how to choose a nursing home or long-term care facility.

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United Way of the Midlands

519 West Illinois Street, Morris, IL 60450

Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities. Provides Information and assistance for questions and concerns related to long-term care and residents' rights to residents, family members and others.

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United Way of the Midlands

3800 Avenue of the Cities, Suite 101, Moline, IL 61265

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands

409 Harrison Street, Mount Vernon, IL 62864

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. The program works with families and residents.

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United Way of the Midlands

4780 South 131st Street, Omaha, NE 68137

Advocacy services for residents of nursing homes and assisted living facilities. Staff and volunteers of the program help ensure that residents enjoy the best possible quality of life by promoting, protecting, and providing education on the rights of residents.

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United Way of the Midlands

731 South Tremont Street, Kewanee, IL 61443

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands

4704 Three Oaks Road, Crystal Lake, IL 60014

Advocates for nursing home residents' rights, investigates complaints and abuse allegations, provides consultation on how to choose a nursing home, and mediates solutions to problems. Works with families and residents.

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United Way of the Midlands

335 East Main Street, Galesburg, IL 61401

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands

809 21st Street, Peru, IL 61354

Advocates for residents living in licensed long term care facilities.

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United Way of the Midlands