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Advocacy and services for persons with all types of disabilities including skills training, peer counseling, information and referral, and technical assistance about the Americans with Disabilities Act.

- Blind Services works with individuals one-on-one to instruct persons who have lost (or are losing) their vision, on how to read Braille and organize their household and travel. Produces and replicates Braille materials. Translates materials such as menus and brochures into Braille and produces multiple copies as a service to the community. (There is a normal cost per Braille page produced, plus $25 per hour for formatting.)

- Captioning at Real Time (CART) provides the translation of spoken words into text using a stenotype machine operated by a stenographer/reporter. Real-time software is used to display the text onto a computer monitor, and a projector or other device is used to display the text on a television or larger screen. CART is especially valuable in large meetings or in communications with a person who is deaf or has hearing loss. CART can be utilized in following settings: community events and workshops, government, legal, educational, medical, theater and auditorium, and captioning of movies and videos.

- Deaf and Hard of Hearing Services provides one-on-one services for independent living skills training, information and referral, advocacy, and peer counseling. Serves as a TTY Distribution site for ITAC (Illinois Telecommunications Access Commission), which provides free TTY devices to Illinois residents. Distributes applications for Iowa TTY distributions for Iowa residents who are qualified (speech impaired or hard of hearing). Distributes amplified phones for residents of Illinois of all ages who have a difficult time hearing on the phone.

- Provides information and resources on low-tech independent living devices such as magnifiers, talking watches, etc., when funding is available.

- Housing assistance provides information and problem-solving assistance with locating and securing affordable, accessible housing, including research into public and private-sector housing markets.

- Information and Referral service provides information through Illinois/Iowa Center for Independent Living's system and library. Requests for information can be made by phone, mail, or in person, and can include loans of library materials.

- Outreach services offers presentations, brochures, media releases, public service announcements, media interviews, and video programs to inform the public of programs and services offered.

- Volunteers are utilized in programs, services, and office operations; volunteers receive training and supervision appropriate to their duties.

Provides families with information in Spanish and links them to services in Spanish. Services provided include outreach, advocacy, interpretation, translation services, case management, and information and referrals.

Provides an online directory of sign language interpreters who are licensed in the State of Illinois. The online directory allows users to search by interpreter's name or by region/county.

Educates and supports refugee, asylee, and immigrant families and helps them transition to a new culture. Services include:

- Refugee/immigrant mutual support groups.

- Linkage with mainstream providers regarding the mental health needs of clientele and the barriers encountered by them. Mediations and education related to cultural differences are provided.

- One-on-one counseling at the Center, a neutral site, or in the homes of families in crisis.

- Basic immigration applications and immigration legal referrals.

- Cultural orientation counseling for refugee and other ORR eligible clients.

- Culturally appropriate workshops dealing with money, public benefits and health issues.

- Translation of documents and interpretation in community settings.

- Advocate and liaison in clients' places of employment, schools, hospitals, courts, with landlords, etc.

- Aid in completing paperwork for citizenship, residency, family reunification, etc.

- Assistance with applying for government benefits.

Provides social support to Latinos in the area. Services offered in Spanish.

Social Services include:

-- Risk education (alcohol, drugs, gambling, and other risk factors)

-- DUI assessments

-- Interpreter services

-- Help to complete community hours

-- Healthy Choices Youth Program

-- Youth Support Groups

-- Early Intervention and Prevention

• Language Services: Provides translation and interpreter services to businesses, schools, and professionals in the community.

Can provide a variety of services in English or Spanish for any immigrants who would like added support, information, or assistance. Services include professional Spanish translation and interpretation, assistance in meeting needs like obtaining public benefits or child care, and other ways to connect people with opportunities.

Provides the following services to assist blind and visually impaired individuals:

- transcribes materials on all subjects into large print, braille, and audio

• Provides indirect services through public/private facilities and cultural organizations to make their programs and physical plants accessible
• Sponsors an outreach community organization, The Weekenders, which provides opportunities to attend a wide variety of social and cultural events
• Processes monthly billing statements in braille, large print, and audio for utilities and banks
• Store at main location where you can purchase helpful products from the gadget gallery and devices

Provides information and social services to Spanish-speaking people. Services include, advocacy for employment, medical care, housing, emergency assistance, other resources.

Offers to assist clients in getting free amplified phones, cell phone amplifiers, Captel phones, and TTY for anyone that has a qualified landline telephone or cell phone company. Center staff will help with the paperwork and testing for an amplified telephone and cell phone amplifier (cellular phones must be bluetooth capable).

Offers support services to the Hispanic community including: case management, ESL classes, interpretation and translation services, counseling services, support groups, and more.

Provides families with information in Spanish and links them to services in Spanish. Services provided include outreach, advocacy, interpretation, translation services, case management, and information and referrals.