Assists in conversations between text telephone users and hearing individuals who use a standard phone. Trained operators relay conversations by typing spoken words into a text telephone unit and speaking the typed words received from the text telephone caller. Also handles Telebraille calls for deaf and blind users and Speech to Speech calls for individuals whose speech is unintelligible (e.g., someone who has Lou Gehrig's disease).

Provides operators to relay conversations between people who are deaf, hard of hearing, or have a speech disability, and those they wish to communicate with by telephone. Service offered 24 hours a day. Both TTY callers and voice callers may use relay service to communicate. Services are available in both English and Spanish.

Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.

Heartland Alliance's Cross Cultural Interpreting Services (CCIS) is a full-service language provider specializing in interpretation and translation services. The program was established in 1996 to improve access to services for Limited English Proficiency (LEP) individuals.

Free telecommunications relay service (TRS) in Illinois that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.

Provides telephone accessibility to people who are deaf, hard of hearing, deaf-blind or speech disabled.