Assists in conversations between text telephone users and hearing individuals who use a standard phone. Trained operators relay conversations by typing spoken words into a text telephone unit and speaking the typed words received from the text telephone caller. Also handles Telebraille calls for deaf and blind users and Speech to Speech calls for individuals whose speech is unintelligible (e.g., someone who has Lou Gehrig's disease).

Cross Cultural Interpreting Services (CCIS) is a full-service language provider specializing in interpretation and translation services. The program was established in 1996 to improve access to services for Limited English Proficiency (LEP) individuals. CCIS was the first program of its kind in Illinois to recruit, assess language skills, and train in the medical interpreting field. We have earned a well-respected reputation throughout Metropolitan Chicago for providing outstanding interpreting and translation services.

Free telecommunications relay service (TRS) in Illinois that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled or Deaf-Blind to make and receive calls to standard phones.