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Origin to destination service. If rider needs assistance boarding or alighting, client must let RMTD know at the time the ride is scheduled.

Riding Rockford ParaTransit is equivalent to riding RMTD's fixed route system. There is a scheduled arrival time and rider must be ready when the vehicle arrives. The driver can wait only 5 minutes for the rider to board.

The vehicle may arrive within 15 minutes of the scheduled pick-up time. If the vehicle has not arrived 20 minutes after the scheduled pick-up time, call for assistance.

Offers support services to those who are experiencing or who have survived domestic violence, elder abuse, sexual abuse, and child abuse. Offers case management, assistance obtaining an Order of Protection, Civil No Contact Order, or Stalking No Contact Order, help with court advocacy, individual counseling, children's services and support groups.

Works to ensure Service members, their eligible family members, and overseas citizens are aware of their right to vote and have the tools and resources to do so, from anywhere in the world.

Supports individuals during times of crisis through confidential conversions.

Provides a sex education curriculum geared to decrease teen pregnancy, sexually transmitted infections (STI), and HIV.

Lends wheelchairs, walkers, knee-scooters, back benches, canes, and commodes. Also gives out personal supplies, such as diapers, pull-ups, pads, rubber gloves, bed pads, and wipes.

Provides a wide range of hands-on vocational training opportunities for individuals with developmental disabilities. Services of training include assembly, packaging, quality control and labeling.

Provides an access point for the community's homeless response system. Individuals and families who are at imminent risk of homelessness (with no house, apartment, etc. to stay tonight) will complete an assessment and receive help to find housing options.

Assists families with pregnant women, an infant, or a young child to obtain the health care services and other services they may need to have a healthy pregnancy and to promote the child’s healthy growth and development.

Program Goals:

• To provide access to primary health care
• To identify and resolve access barriers through referral and linking
• To provide health education to all eligible clients
• To reduce infant mortality

Offers an intensive case management program for parents in crisis who want to preserve their family and are motivated to work to achieve their goals and attain self-sufficiency.

Families and friends of individuals with Down syndrome who are committed to promoting awareness and inclusion provide the following services:

- Helps families adjust to the birth of a child with Down syndrome.

- Provides support for expanded inclusive educational, recreational, social, vocational, and residential opportunities for individuals with Down syndrome.

- Provides informational and educational opportunities to families and interested persons, as well as public awareness activities to dispel myths about Down syndrome.

- Offers a wide variety of new books with information from newborn to adult through The Down Syndrome Library. (Located at the Bloomington Public Library.)

- Provides assistance to those with Down syndrome through the CIDSO Enrichment Fund; members may have access to funds to help afford/support people with Down syndrome's participation and support in communal activities.

Program goals:

-- Provide support and education for the individual and family.

-- To improve recovery.

-- To reduce the chances of relapse.

-- To set goals for the future.

Treatment Components:

-- Psychiatric evaluations and care.

-- Counseling.

-- Supported employment/education.

-- Family psychoeducation.

-- Case management.

Provides General Assistance for those who are ineligible for any other state or federal funding program.

Provides Emergency Assistance for rent to prevent eviction and disconnection of utilities.

Also provides:

- TRIAD Senior Program - Informational seminars for seniors focusing on reducing criminal victimization of older persons.

- Voter registration and early voting for Kane County residents.

- Household battery recycling.

- Notary Public services.

Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides safe and sanitary housing with affordable rent.

Provides emergency food options to families in Ogle County.

Provides inspections on private wells (sampling, testing, & plugging), permitting, private septic, Rabies control, public health nuisances, Inspections ( tattoo, tanning, & pool), bed bugs, head lice issues, and Radon testing.

Certified Application Counselors help clients find healthcare coverage that fits their needs.

Offers a free and confidential crisis line for veterans. Can also help with local suicide prevention coordinators, who can connect veterans to ongoing counseling and services in their area.