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Consumer Complaints | National Center For The Prevention Of Home Improvement Fraud

Provides education and information to homeowners who need to hire a contractor and/or have a home improvement projects to reduce fraud and being taken advantage of. Also, provides information to homeowners who have been victimized by a contractor or have any questions regarding anything to do with a home improvement or home repair project.

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Consumer Complaints

INSURANCE CONSUMER PROTECTION | ILLINOIS DEPARTMENT OF INSURANCE

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

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Consumer Complaints
Insurance Fraud Reporting

Consumer Complaints | Land of Lincoln Legal Aid, Inc.

Consumers can register complaints about services, and obtain assistance for a resolution.

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Consumer Complaints

CONSUMER SERVICES | FEDERAL COMMUNICATIONS COMMISSION (FCC)

Jurisdiction covers all radio transmitters including broadcasting, land mobile, amateur, and citizens band services. Also have information for self-help in solving interference problems to home entertainment equipment. For further information contact FCC.

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Regulations/Standards
Consumer Complaints
Consumer Education

CONSUMER PROTECTION | CITIZENS UTILITY BOARD (CUB)

Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.

Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.

Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

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Consumer Complaints
Government Consumer Protection Agencies

COMMERCE COMMISSION | ILLINOIS COMMERCE COMMISSION (ICC)

Provides technical and legal expertise to investigate and mediate gas, electric, water and phone utilities complaints between consumers and public utilities. Educates consumers on emergent utility, transportation, and retail development opportunities.

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Consumer Education
Consumer Complaints

Consumer Complaints | Better Business Bureau Serving Eastern and Southwest Missouri and Southern Illinois

Processes consumer complaints against businesses, includes mediation, and if necessary, arbitration.

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Consumer Complaints

INSURANCE CONSUMER PROTECTION | ILLINOIS DEPARTMENT OF INSURANCE

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

What's Here

Consumer Complaints
Insurance Fraud Reporting

Consumer Complaints | Illinois Guardianship and Advocacy Commission

Illinois Guardianship and Advocacy Commission receives and investigates complaints against providers of services for disabled consumers.

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Consumer Complaints

OFFICE OF INSPECTOR GENERAL | ILLINOIS DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES

The general public and any state employee can report suspected misconduct, waste, or fraud in the Medicaid program, SNAP (Food Stamp), TANF (including child care), and other Illinois public assistance programs by calling the Medicaid/Welfare Fraud Hotline or filling out the form on the website.

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Consumer Complaints

Consumer Complaints | Illinois Commerce Commission

Accepts consumer complaints regarding utility services, including electricity, natural gas, local telephone, sewer or water. Complaints also accepted for a variety of other services including railroad crossing, household goods movers.

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Consumer Complaints

Consumer Complaints | Consumer Financial Protection Bureau

Accepts complaint submissions online from consumers about financial products and services, including checking and savings bank accounts, credit cards, debt collection, mortgages, student loans, and others.

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Consumer Complaints

The information provided in the 211 Illinois Statewide Directory is based on self-reported data from listed organizations to approved 211 Service Providers across Illinois. The information provided was current at the time it was provided to 211 Illinois. 211 Illinois makes no endorsements, representations, or warranties of any kind regarding the information contained in the 211 Illinois Statewide Directory, the qualifications of any provider listed therein, or the services received from any provider listed. Use of the 211 Illinois Statewide Directory is at your own risk. 211 Illinois is not responsible for any loss or damage resulting from your use of the information contained in the 211 Illinois Statewide Directory, nor for the actions of any listed provider. If you have questions regarding the information contained in the 211 Illinois Statewide Directory or if you believe it to be outdated or inaccurate, please contact 211 Illinois at [email protected].