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Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
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Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.
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Hotline to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.
Most complaints fall in the following categories:
- Crime, gross misconduct, or conflicts of interest involving HHS employees/contractor.
- Fraud, waste, or abuse relating to HHS Grants/Contracts, including American Recovery and Reinvestment Act (ARRA) grants.
- False/Fraudulent claims submitted to Medicare/Medicaid.
- Kickbacks/inducements for referrals by Medicare/Medicaid providers.
- Medical Identity Theft involving Medicare and/or Medicaid Beneficiaries.
- Failure of a hospital to evaluate and stabilize an emergency patient.
- Abuse/neglect in nursing homes and other long term care facilities.
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Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois. Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts. Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.
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