1-25 of 43
Regulates adequacy, safety of operation, rates of utilities, mobile and modular homes construction standards.
Provides assistance to homeowners who need to report problems with their homeowner's insurance providers. Also provides assistance to people who need to report problems with their vehicle insurance providers.
Provides education and information to homeowners who need to hire a contractor and/or have a home improvement projects to reduce fraud and being taken advantage of. Also, provides information to homeowners who have been victimized by a contractor or have any questions regarding anything to do with a home improvement or home repair project.
The Office of Neighborhood Services inspects rental housing, enforces codes for residential areas and responds to renters with housing complaints.
Processes consumer complaints against businesses, includes mediation, and if necessary, arbitration.
Environmental Health Service - Sewage Complaints: Accepts and where possible, attempts to resolve complaints regarding the sewer system.
Team members also assist individuals with referrals to investigative agencies when appropriate.

Services

Consumer Complaints
When temperatures reach 95 degrees or higher or if the heat index reaches or excedes 100 degrees then utility companies are legally allowed to shut off electricity until the weather cools. This law is addressed under MO state statute 660.123.

Assistance for people who want to register complaints or have other concerns with departments of city government.

Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

Services

Consumer Complaints
Discrimination Assistance
General Crime Reporting

Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois.

Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts.

Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

Services

Government Consumer Protection Agencies
Consumer Complaints
Consumers can register complaints about services, and obtain assistance for a resolution.
Illinois Guardianship and Advocacy Commission receives and investigates complaints against providers of services for disabled consumers.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Services

Building and Safety
Radon Testing
Public Facility Health Inspection
Home Sanitation Enforcement
Pool Sanitation
Consumer Complaints
Neighborhood Inspection Division has three primary responsibilities; rental inspections, the oversight of condemned buildings and the abatement of junk and debris which includes junk vehicles. Other services include:

Can also help with:

Sound permits
Transient Merchant - Application
Transient Merchant - License Information
Sign permits
Land use questions
Abandoned Wells
Animal Waste Complaints
Graffiti
Illegal Businesses
Garage sales
Illegal Dumping
Illegal Parking in Front Yards
Interior Unsanitary Conditions
Mosquito Control
Noise Ordinance Enforcement
Nuisance Odor Ordinance
Rat Control
Renting a house without a certificate
Septic System and Sewer Line Failure
Voluntary Impounds

Services

Building and Safety
Consumer Complaints
Environmental Beautification
Government Consumer Protection Agencies
Pest Control Services
Public Facility Health Inspection
Graffiti Removal

State agency which monitors and enforces standards and regulatory policies for telecommunications, passenger motor transportation, moving companies, manufactured homes, modular homes, recreational vehicles, grain warehouses, and natural gas.

Handles complaints regarding utility service providers.

Services

Consumer Complaints
Regulations/Standards

Conducts peer review, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient. Once the complaint is received, it will be forwarded to the appropriate district for review. The peer review process handles only member complaints.

Education services provided through speaker's bureau or videos.

Accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUB, complaints on service of Relay Iowa and provides the equipment distribution program for Iowans with communications impairments.

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Inspections of all restaurants, food stores, processors and warehouses regarding sanitation, hygiene and food protection. Technical assistance is provided, including the review of plans for new establishments to insure proper equipment and construction, and the Hazard Analysis Critical Control Point (HACCP) review of food preparation. Complaints are investigated, including those involving potential foodborne illnesses. The Program is advised by the Food Advisory Committee, which is composed of industry representatives and other citizens.

Provides food handler/manager education and permitting.
Regulates insurance industry in the state of Iowa. Provides consumer services for complaints and inquiries.

Services

Consumer Complaints
State/Local Health Insurance Programs
General Health Insurance Information/Counseling
Accepts consumer complaints regarding utility services, including electricity, natural gas, local telephone, sewer or water. Complaints also accepted for a variety of other services including railroad crossing, household goods movers.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Services

Building and Safety
Radon Testing
Public Facility Health Inspection
Home Sanitation Enforcement
Pool Sanitation
Consumer Complaints
Information and referral help line. Questions can also be answered by email or on Facebook.

Services

Comprehensive Information and Referral
Consumer Complaints
Investigates and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state.

Referrals and state information to citizens.

Services

Public Counsel
Consumer Complaints
Consumer protection related educational information useful to consumers dealing with companies utilizing deceptive business practices such as fraud, identity theft, and senior fraud.

Complaints can be registered against particular sellers of goods and services.

Consumer mediation.

Presentations to the community on fraud, identity theft, senior citizen fraud, digital citizenship, cyber bullying and internet safety.

Senior citizen outreach program.

Latino outreach program.

Services

Consumer Education
Fraud Prevention
Consumer Fraud Reporting
Consumer Complaints