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Illinois Guardianship and Advocacy Commission receives and investigates complaints against providers of services for disabled consumers.
Processes consumer complaints against businesses, includes mediation, and if necessary, arbitration.
Accepts consumer complaints regarding utility services, including electricity, natural gas, local telephone, sewer or water. Complaints also accepted for a variety of other services including railroad crossing, household goods movers.
Processes complaints about city services.

Information and referral.
Offers an online Find a Lawyer program, Living Will forms, and the Handbook for Older Iowans, which covers health care decisions, wills, power of attorney, and landlord tenant rights. The handbook is available at no cost through the bar association, or at www.iowabar.org.

Services

Will Preparation Assistance
Internet Information Resources
Lawyer Referral Services
Legal Information Services
Consumer Complaints
Legal Associations

State agency which monitors and enforces standards and regulatory policies for telecommunications, passenger motor transportation, moving companies, manufactured homes, modular homes, recreational vehicles, grain warehouses, and natural gas.

Handles complaints regarding utility service providers.

Services

Regulations/Standards
Consumer Complaints
Works to resolve problems and complaints from, and on behalf of, residents of nursing homes or assisted living facilities.

Information and assistance on questions and concerns related to long-term care and residents' rights to residents, family members and others.

Education on long-term care and residents' rights to facility staff and community groups.

Advocates for the rights and interests of residents on a systemic basis.

Services

Patient Rights Assistance
Long Term Care Ombudsman Programs
Consumer Complaints

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections.

Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Services

Pool Sanitation
Consumer Complaints
Building and Safety
Public Facility Health Inspection
Home Sanitation Enforcement
Radon Testing

Conducts peer review, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient. Once the complaint is received, it will be forwarded to the appropriate district for review. The peer review process handles only member complaints.

Education services provided through speaker's bureau or videos.

The general public and any state employee can report suspected misconduct, waste, or fraud in the Medicaid program, SNAP (Food Stamp), TANF (including child care), and other Illinois public assistance programs by calling the Medicaid/Welfare Fraud Hotline or filling out the form on the website.

Administers the Volunteer Physician Program (VPN) that provides specialty care for Central Iowans who are uninsured, underinsured, or undocumented, whose income level is at or under 200% of the federal poverty guidelines, who are not eligible for any government funded programs. This program may be accessed through over 54 Safety Net and Free Clinics of Iowa, Primary Health Care and Proteus by referral, after a patient is financially vetted to qualify financially for this program and not be eligible for any other program.

Services

Medical Associations
Consumer Complaints
Physician Referrals
Regulates insurance industry in the state of Iowa. Provides consumer services for complaints and inquiries.

Services

State/Local Health Insurance Programs
Consumer Complaints
General Health Insurance Information/Counseling
Railroad emergency number.

Call to report these types of issues:
Hazardous materials releases
Personal injuries
Criminal activities
Illegal dumping
Vehicles stuck / stalled on the tracks, or other track obstructions
Other environmental issues, such as:
--Petroleum Spills
--Idling locomotives
--Engines with excessive smoke
Investigates and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state.

Referrals and state information to citizens.

Services

Public Counsel
Consumer Complaints
Jurisdiction covers all radio transmitters including broadcasting, land mobile, amateur, and citizens band services. Also have information for self-help in solving interference problems to home entertainment equipment. For further information contact FCC.

Services

Consumer Education
Consumer Complaints
Regulations/Standards
Accepts public utility consumer complaints, problems concerning services rendered, errors in billing and comments on proposed rate increases or in open dockets pending before the IUB, complaints on service of Relay Iowa and provides the equipment distribution program for Iowans with communications impairments.
General supervision, control, and regulation of insurance companies, associations, and societies conducting business in Nebraska.

Investigation of complaints and inquiries.

Investigation of suspected insurance fraud.

Financial examination of insurance companies.

Filing and approval of insurance rates and policies.

Enforcement of insurance laws.

Licensing of insurance agents, agencies and of insurance companies.

Maintains insurance reports on file for public record and review.

Services

Insurance Fraud Reporting
Consumer Complaints

Assistance for people who want to register complaints or have other concerns with departments of city government.

Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

Services

Discrimination Assistance
Consumer Complaints
General Crime Reporting
Will investigate complaints filed against physicians (M.D./D.O.), acupuncturist and genetic counselors. To file a complaint, please visit the website. For assistance with the form, please contact (515) 281-5847 or email [email protected]. For an explanation of the complaint investigation process, please visit the Board's Enforcement page on the website or call 515-281-5171.

The board of medicine only regulates physicians (M.D./D.O.) acupuncturist and genetic counselors. The Board does not have the authority to get involved in some matters, such as complaints involving health care professionals regulated by other agencies and complaints against hospitals, nursing homes and insurance companies. The Board cannot be involved in suing a licensee for damages or settling disputes over billing or disability ratings.
Provides education and information to homeowners who need to hire a contractor and/or have a home improvement projects to reduce fraud and being taken advantage of. Also, provides information to homeowners who have been victimized by a contractor or have any questions regarding anything to do with a home improvement or home repair project.
Consumers can register complaints about services, and obtain assistance for a resolution.
Team members also assist individuals with referrals to investigative agencies when appropriate.

Services

Consumer Complaints
When temperatures reach 95 degrees or higher or if the heat index reaches or excedes 100 degrees then utility companies are legally allowed to shut off electricity until the weather cools. This law is addressed under MO state statute 660.123.
Environmental Health Service - Sewage Complaints: Accepts and where possible, attempts to resolve complaints regarding the sewer system.
The Office of Neighborhood Services inspects rental housing, enforces codes for residential areas and responds to renters with housing complaints.